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March 2024
Went in this location to get my passport for the first time. Had an appointment and was actually a few minutes late. They were very nice about it and still took me in. (Have no clue what I’m doing) Sherry was very nice and helpful and put me on ease.
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March 2024
I love this post office. I’ve always had friendly and helpful interactions. I’ve noticed people in the reviews say they liked New Albany better, but I’ve had the worst customer service experiences there. Highly recommend the Gahanna location for Friendly and professional service.
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December 2023
I came in for my passport appointment and Sherry was so helpful from beginning to end! She explained everything of how the process works due to me being so unsure. Thank you for your patience's I was so unsure if I had filled it out correctly and she put my mind to ease.