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August 2024 by Rashida Love
The mail person has place a package in my mailbox that doesn't fit and has removed it. Continue to misplace my package I have had my mail opened. Legal documents given to others. Now they refused to answer the phone with a package they marked delivered but isn't in my mailbox
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August 2024 by Arthur B
Called to let me know they had my package at a local station after they claimed to leave it in my box. Carrier called to inform me they had package. When i questioned why would you have my package when it says it was left in mailbox. Long story short, i arrived to pick up package. It clearly states on their website they close at 4pm. I Arrived at location at 2:01. They have a posted sign that they close at 2:30 instead of 4pm as stated on their answering service online. I am still without my package and no help from this local office as no one is answered the door when i knocked even though I arrived prior to them closing per their posted sign.
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July 2024 by Steven Michael
I love it
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March 2024 by Jazzz Tea
I dropped my package off to this post office February 17. I told the rude African lady that’s always in there. I had an issue with the same package that I had them Send on February 13 it was refused for some reason I asked a lady can I get a tracking number she said no or I have to pay an extra five dollars. She was very rude about it. I told her that I will pay the extra five dollars I just need a tracking number, she didn’t show me what she was typing in or anything for me to just check it was being sent to the correct address. She told me that my Will get the package on February 20 when I tracked it on February 20. It was in a whole Nother state. My friend is also in Columbus Ohio why is it in Massachusetts every time I come in that store that lady is very rude. Customer service has been very My friend has yet to receive the package It is now March 7. I’ve been tracking the package. It’s been in the same spot since February 24 my package has not made any movements Is very frustrating because my friend needs that package and I spent money nobody has yet reimburse me it is very frustrating. When I contact customer service I keep getting the runaround. I would never go back to this USPS Store I will always ship my Packages with UPS instead even though they’re Expensive they are reliable and the lady at the USPS store needs to be gone. Her attitude is horrible. I understand she’s frustrated because she’s always the only one working. In the store, but her customer service needs to be a lot better
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January 2023 by Xavier Randle
Worst post office in Ohio I recently moved from Columbus. I’ve had packages delivered to my old address. Can’t gain access to them because I no longer have the keys and I’m not driving 4 hours for mail. I’ve contacted them 3 separate times and called at least 10. 1st time I called an extremely rude woman answered the phone cut me off as I was explaining the situation said she just needed to know my old address and she’d get it fixed. Surprise surprise she never called me. I call back a few days later (Today) and call 5 more times before someone finally picks up the phone. A different lady answers this time and as I’m explaining the situation she hangs up on me she must have figured they close in an hour and this would take entirely to much time for her to pretend to care about. This place has the worst staff of any business. We also had issues getting are keys when we first moved to Columbus they made it an absolute nightmare for us. I not sure what the steps are to get this place closed but from the looks of the other reviews it needs to be. F this place.
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December 2022 by Renée Bajorek
I love working with this UPS location. Super friendly and always willing to help in a bind!
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October 2022 by Montgomery Jones
The person or people that work here are straight up vile. Never available during open hours, no matter how much you come back and knock on door. Have seen multiple other tenants from other apartments buildings unable to get their mail key.
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September 2022 by Lenora Anderson
I've own a commercial building for nearly 5 months and have only received my mail ONCE. I am located about 2 blocks from this place on Broad street.I have a HUGE mail box affixed to the front of my building and have made several complaints. But reading these reviews have me stunned. How is this post office not UNDER REVIEW????? They clearly have a pattern and are not being reprimanded. Therefor they will continue this behavior. This is sad and here I am can not recieve my credit cards or nothing because they are sending ALL MY MAIL BACK. UGHHHHHH
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August 2022 by samara gammon
Ignorant and rude
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August 2022 by Tim Reid
Not open when they say they are, gave me the key for the wrong postal box, don't think service could really get worse than this.Update: if I could give this place negative stars, I would. They told me the keys were done again but now they can't find them.
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August 2022 by Roni Olivia
NO MAIL DELIVERY AT ALL!!! THERE WAS NO HOLIDAY. This location is HORRIBLE!! -0 RATING I was told that my package was out for delivery... Then it said delivery was ATTEMPTED. Yeah ok. Somebody is lying!!
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June 2022 by Rook Lindsey
This place is like a prison and the African woman is so rude she opens this steel door not with hi can I help you but what do you want I’m like what hold up then proceeds to tell me I’m lucky they’re changing locks today I’m still like what and she was serious
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January 2022 by MW
Not only was my package not delivered even though I was home when they lied and said that they attempted to deliver it, I received a note to go to a different post office then was told I had to come to this post office and this post office isn't even open when it's supposed to be open and their line is busy and they're not answering.
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December 2021 by Michael Carpenter
This is the worst post office I’ve ever dealt with. Show up in person and they’re as rude as can possibly be and if you try to call they don’t even have a chance to be rude because they leave their phone off the hook so they don’t have to deal with people. It’s too bad we’re forced to use a service that is this horrible with no other options. Everybody in that building needs fired! Alex on broad is the only person that has ever been helpful and polite in my experience and he should be running the place!
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December 2021 by Savonna Edwards
Had an issue where I needed a po box after explaining to the staff member she told me she don't know what to tell me it's not her problem they are very rude the need to hire a better staff that actually wants to work and help people because they are the worst I will never go to this post office again you gets no help from them at all
