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September 2024 by J F
I purchased a beautiful RAV4. The dealership did a great job selecting this one from the auction to sell. Not all dealerships select the best used cars to sell. Karoline in finance .... was truly a blessing with my experience at Toyota West. Shannon and Jacob completed the process. As a consumer it is our responsibility to come prepared, do your research then read the documents carefully for errors to be corrected and always ask for the service record. Verify Vin numbers. Being prepared creates a smart business transaction and if your salesman isn't respectful of this, ask for a different one. I would return to Toyota West for another purchase!
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September 2024 by Charis Nawrocki
Gordan Yokum is a delightful human, and exquisite and precise at what he does. I’ve known him for many years, and the quality of his service, care, and knowledge continues to expand with time. My experience with Toyota West -because of Gordan- was better than I imagined it would be, and I am over the moon with the result of my auto refinance!
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September 2024 by The Shicks
Arslan was great???
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September 2024 by Nathan Weber
Very helpful, and was able to get me in a car of interest fast
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September 2024 by Leonar Escobar
I am writing my experience with my entire GAP and Extended Warranty cancellation process. On July 24, I went directly to Toyota to pick up said warranties and attached the photo which they gave me that the cancellation had already begun. The process would take 4 to 6 weeks. I am in week 8. I go to Toyota and they tell me that it is in process. I call customer service and they tell me that there is no cancellation request. What a lack of ethics on the part of Ramades Melendez. He told me that he had started the cancellation process and he didn't even start it.
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September 2024 by Anais Romero
I am writing my experience with my entire GAP and Extended Warranty cancellation process. On July 24, I went directly to Toyota to pick up said warranties and attached the photo which they gave me that the cancellation had already begun. The process would take 4 to 6 weeks. I am in week 8. I go to Toyota and they tell me that it is in process. I call customer service and they tell me that there is no cancellation request. What a lack of ethics on the part of Ramades Melendez y Alvaro. He told me that he had started the cancellation process and he didn't even start it. calls last more than 30 minutes just to understand.
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September 2024 by Keegan Witt
This is where I usually get my vehicle serviced (even thought it's not always been the closest for me). I feel like their service technicians are better at telling you what you need to do now vs what can wait and giving you options without using pressure sales tactics. That's earned them my business.
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September 2024 by Ron Starring
Excellent service and excellent salesman, Chris Wells is the absolute best! I’ve purchased multiple cars from this location through the years. Always been nice to have a salesman that Takes pride into his work and joy in assisting with a new car purchase.
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September 2024 by DarkFireMCBE
I met with Abdul Mohamed to see a new car and he was very nice and gave a good deal on a brand new car I was able to get the new 2025 Toyota Camry se and he helped me through the car process I am satisfied with the service I got!
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September 2024 by don davis
They are the best ifeel welcome there so much so I brought my turnda truck up the next day to have service done thank you all so much
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September 2024 by Norvin oswaldo Palma portillo
Want a good option to acquire your car ? Doubts , concerns , make a good decision leave it in the hands of Mr Paul Medina Excellent attention provided thank you Sr. Paul
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September 2024 by Al Quinn
Sam was a good salesman and we are happy with our pre-owned car. We don't normally trade in our vehicles, as I normally sell them myself, but he made the trade-in process very easy. We recommend talking to Sam if you are shopping at Toyota West.
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September 2024 by Golos Huss
He was very professional trustworthy and straight forward and clear words everything he says is true and he also makes you understand before you sign it and also customer satisfaction manners thank you Hassan
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September 2024 by Mina Guzman
Dean Mahalati made everything easy. Found him on Reddit. We texted few times to get things started, met him at 130pm, all done by 4pm
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September 2024 by Sora Malik
Process was smooth and easy. Thank you Mr Yocoum and your colleagues for the business.
