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September 2024 by Steve Haynes
Awesome service as always!
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September 2024 by bonnie mclaughlin
Good friendly service. Fair pricing and no pressure or scare tactic advice.
Back for tires and routine maintenance. Satisfied with everything. Makes me feel comfortable trusting my car to T & J's.
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August 2024 by Justin Roberts
Very kind people who do good work. Definitely recommend!
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August 2024 by Dean Curry
I recently brought my car to Tom & Jerry's Auto Service to install an auto part I purchased myself, as I didn’t feel confident installing it. The team was fantastic—they didn’t hesitate to help me out and made the whole process seamless. They were professional, honest, and gave me a fair price for labor. The installation was done quickly, and they made sure everything was running perfectly before handing my car back. It’s rare to find a shop this accommodating and skilled. I highly recommend Tom & Jerry's for their outstanding service and expertise!
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July 2024 by Ryan T
Family care!!!! my car broke down and the owner came out and talk to me personally to offered to help me find a place to sleep for the next few days. Never has anyone been so kind!!!!
James Castillo-Jolly
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July 2024 by Grace Rubin
Slow service and poor communication but my car’s needs were addressed and solved.
I took my new used car in to get some issues looked at and get an estimate. Took them three days to get the estimate and I had to call them to get any info, when they said they’d call me first. The same thing happened when I took my car in to them to get those problems fixed. It took a week for my car to be finished and after four days I called to get an estimated time they’d be done. Both times I called and asked, I was told they’d call back and let me know.
That did not happen.
I understand now that the week long wait was at least partly due to the loss of some important employees, but that wasn’t disclosed to me until after my family had picked the car up for me and let me know. I did not learn this from Tom and Jerry’s. If I was told about these issues beforehand I would have better planned around not having a car for a week, instead of assuming it would just take a couple days and borrowing a car from family for the short term.
I am disappointed that there was not one time that they called me to update me on my car, and I would have to call them - only to be told they’d call me back and never did. The work done on my car, however, was good. Regardless I will not be returning for anything - routine or otherwise.
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June 2024 by Jennifer Brown
They were very kind and provided great service at a fair and reasonable price. Happy to have found this auto shop!
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June 2024 by Cathi C
I love the team at Tom and Jerry's. They are all so friendly. They are honest and fair and communicative. This is my favorite shop!
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June 2024 by Ray Park
The best
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June 2024 by Alisa
The BEST NICEST store I have ever been too. The price is unbeatable and staff so friendly. Can use credit card and apple pay. Can’t ask for more. The best. Definitely recommend
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May 2024 by Robert Kirkpatrick
Very fair and very good, been going there 35 years
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April 2024 by Agnecio Fernandes
Very happy with the service from Tom and Jerry's Auto Service. They were quick in helping me to get my car fixed. The service was excellent with a friendly smile.
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April 2024 by Daniel Harast
Awesome love you guys got me in quick and fast will be back!
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April 2024 by Zeb Larson
Took my car in for a general check-up and to get the battery replaced and the back windshield wiper replaced. Took all day before they told me they didn’t have the battery in stock, but wanted to massively upsell me to get it the next day. Then came by to pick up the car (because I needed it for work) to discover they hadn’t replaced the back windshield wiper which was literally falling apart; the rubber portion was falling off the blade. They hadn’t even noticed that it was falling apart. They also hadn’t rotated the tires, but tried to charge me for it anyway — only after I asked about it did they take it off the bill. Got the battery replaced for about $80 less elsewhere.
Go somewhere else.
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March 2024 by Karen Bazan
I can’t begin to thank Tom and Jerry’s enough for looking at and fixing my son’s car!! IF YOU ARE A OSU STUDENT OR A PARENT OF A STUDENT START HERE WHEN LOOKING FOR A REPAIR SHOP!! Unfortunately we had a horrible experience at another auto place first. My son goes to OSU and we live out of town so this was his first time dealing with getting his car fixed on his own. The first place he went to had his car for ALMOST 2 MONTHS and hadn’t ever looked at it. I was so angry that someone would take advantage of a student like that. After calling around we found T&J’s and my son and his friend towed his car to there. It didn’t even take a week for them to find the problem and fix it and it was so reasonable!!! Thank you so much for the excellent service!
