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February 2024 by Luke Schaefer
Manager is mean, small gym, outdated equipment, and $$$ membership
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November 2023 by Gerardo Sanchez
I would like to register at this place but every time I come it is closed, even though I come during the hours indicated on the signs, I cannot enter.
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October 2023 by Bob
Your money would be better spent at the Esporta down the road. It is much nicer and costs 1/3rd less than this place. Sadly, Snap in Clintonville is usually dirty, only has cleaning supplies half the time to even wipe equipment down, many of the treadmills and machines are often out of order, and the TVs do not even work. The key cards often stop working randomly. There are also cockroaches. The bathrooms are not cleaned. Those things may be because of the Mexican restaurant next door but they are still problems. These are not normal issues you have at any gym. They are much worse. The man who works there is not the most helpful with these problems. He is borderline rude. The defensive responses to legitimate negative reviews tell you all you need to know. I switched to Esporta and have not looked back.
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October 2023 by Randy
I canceled my membership with this gym due to them giving us access cards that did not work. After contacting them and getting confirmation the cards were supposed to work they never did.Cards were returned, but the gym keeps charging us for the membership. We cancelled in July, and were then charged for August, September, and again in October.This is going on 3 months of dispute.Avoid this gym.
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October 2023 by Lawrence Mitchell
I wouldn’t recommend this gym, sadly they work with a so-called collection agency in Florida that is known for being verbally abusive, lying and threatening previous snap fitness customers. The owner is well aware of this since he pays this company.I want to preface that my grievance isn’t with the fact that my payment went to collection but the fact that this so-called collections agency that called private, no introduction or name, lied, threatened me with legal action, and was verbally abusive.Sadly this reflects snapfitness as a business since they are aware of the complaints and yet still provide money to whom I would assume is some man working alone in Florida. Ohio has laws that protects Individuals from abusive debt collectors so I could only imagine why someone might outsource a collection agency.
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July 2023 by Travis Jarrells
I've been trying to cancel my membership with them for MONTHS. I completed the paperwork and turned it in in October. It is now July and they are still charging me. I have had to go to my bank and dispute charges several times. I've called. I've emailed. And yet they continue to charge me every month. Oh, they have also refused to refund me the money. Terrible terrible customer service. If you live in Clintonville go to Spark Society instead. They have more space, better equipment, are also open 24/7 and actually have customer service.
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June 2023 by John Sterling
Good gym, had all the equipment that I need. I do deadlift squats bench press all with free weights. Wasn't crowded when I was there Monday evening. The few people that were there were very considerate of each other. I wish the colors of the gym were brighter it's all black. I prefer bright spaces but so many gems go for this really dark motif. They could use some more plates for their freeways but there happened to be enough that night for those of us who are there. If there were one other person using the barbells there would not have been enough plates.
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February 2023 by Kate Barnett
Best gym ever. No frills, open 24-7, never unpleasantly crowded (even at peak times), has all of the equipment you need for a workout.
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April 2022 by Carly Jackson
although the gym is fine (decent options for equipment although pretty limited), i am currently locked out of the gym because there is NO SIGN indicating you need to take your badge into the apparently shared bathroom with local cantina? clearly zero concern for member safety here.
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March 2022 by Sarah Snyder (Valkryria)
Been a member for three years. No frills gym. Has the basics. 24 hour a day access is a plus. No locker/changing room. Sometimes equipment is broken for an extended period of time.
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November 2021 by Corey
A small 24/7 gym. Been a member for 1.5 years, and go 3-5 times a week at different times. Though it is small and equipment is somewhat limited, I can do everything I want and almost never have an issue getting on the equipment I want. Even if something I need is being used, the other members are generally courteous and accommodating. Only reason it’s not 5 stars is because it generally takes longer than a week to fix a busted piece of equipment (there have only been two instances of this happening in all the time I’ve been a member, so it could be worse).
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October 2021 by Oscar Frausto
Don’t come to this gym! I’m very unsatisfied. ? I came in today and the boss told the worker to tell me that I couldn’t workout there any more, that I had to pay $20. I’ve been going there for about 2 years now. He accused me of bringing a guest when I didn’t bring anyone. He immediately got an attitude, when I asked if he checked any cameras he said he didn’t when he had plenty of days to do so. He lied saying he sent me a text related to this matter. There were four people that day, 3 white and I was the only Latino. I’m angry because he only accused me instead of asking the other people at all. He told me to return my card, he threatened to send me to collections when I’m in prepay not in a contract. Instead of fixing the he gave me an attitude and then said he doesn’t care he’s just here for the money. If you don’t like your job at least do it right! If not then don’t work there at all! I don’t recommend coming to this place they could care less about their customers!? My $ went down to waste
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October 2021 by Fraustoo Oscaalex
Don’t come to this gym! I’m very unsatisfied.
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June 2021 by Shirrah Painter
We go super early. There is usually 1 or 2 others there. I like it alot but do with they had more bikes and different types.
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September 2020 by Robert Collins
Awesome gym! Great atmosphere.
