Sam's Drive Thru is generally considered great with friendly and nice workers who help the community. The experience is often good. However, there are complaints. Customers on foot report long waits at the side door when the drive-thru is busy with many cars in a row. Prices are also criticized as insane for items that are not fresh or soft. Specific items like Little Debbie's are never fresh and always hard, while chips are often stale and crunched up. Besides these points, there are no other complaints against them.
