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June 2024 by Lil circle The geometry god
I had an incredibly disappointing experience at Saks. Despite my clear interest, the staff were rude and ignored me until I displayed obvious wealth. A luxury shopping experience should never rely on flaunting money to receive basic courtesy and attention. This is unacceptable and beneath the standards expected from such an esteemed establishment. I would not recommend shopping here.
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March 2024 by Rohit Chand
Minimal selection.
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January 2024 by Veda Krumpe
Adam was a wonderful sales associate! I purchased two pairs of shoes from him when I was in town visiting family during the holidays and he helped me find what I was looking for and order the right size. Then after I left I couldn’t stop thinking about this bag and wish I would’ve bought it but by that point I was already back home out of state but I was able to reach out to Adam and he actually shipped it to me! Amazing customer service. I plan on visiting this Saks every time I come to Ohio now.
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January 2024 by Sydni J
Diane was extremely friendly, helpful, and knowledgeable in helping us pick out men’s cologne!
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January 2024 by Mark W
Ordered higher end shoe and it showed up with damage. Store is not easy to make exchanges with.
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December 2023 by Alexander Hecht (PrezElect AlexHecht)
I'm way too broke to shop here. But I do enjoy cutting through Sachs and seeing all the stuff that I can't afford on the way into the mall.
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December 2023 by Jared Wise
The best place to shop in Columbus. Excellent customer service.
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December 2023 by brenda barrett
Good selection fantastic customer service! My favorite Columbus store!
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November 2023 by Shawn Hopkins
Tatianna was amazing. I see why they hired her in sales… i would buy anything from her. She could sell me a coat in the middle of summer. She could sell me air. She could have all my money… she could have my kidneys if she wanted them…not only is she extremely easy on the eyes… but she is a beautiful person inside too… I’ll definitely come back and buy more stuff i don’t need now…
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October 2023 by Cassandra Palmieri
The guy in the shoe department treats me like a queen every time I come in, he knows exactly what types I like. Will be back to see him next time I’m in for shoes?
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September 2023 by Tamara Radic
First and foremost, I have shopped numerous times at this certain Saks. However, I had just recently bought a gift which were designer shoes. Fast forward, the shoes were totally wrong size and we tried to return them. We then find out these shoes have been WORN and USED and they tried blaming it on us as if we worn the shoes, which is not true since the shoes didn’t even fit!! I’m highly disappointed and dissatisfied with the customer service and the way they have handled this certain issue. Matter in fact, Saks sold me used shoes for hundreds of dollars and now I am stuck with shoes that don’t even fit and can’t even get my money back for them. So the real problem here is Saks and they should be deeply investigated on this matter.Benjamin was my salesperson who knows very well he sold me used shoes and tried to blame the problem on us. Melodee Lundberg was the store manager. Awful customer service. Everyone is extremely rude and disrespectful.Absolutely ridiculous, this place will just take your money away and act clueless for their wrongdoings.Please don’t shop here. I’ve been a customer for a very long time but after this incident, I will NEVER shop here again.
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September 2023 by Mia E
First time shopping at this Saks which had a small but quality selection of items. The dressing rooms needed major attention…there were needles and glass on the carpet. Associates were helpful and made aware of the issue.
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August 2023 by Sven A
Good security minimal selection of some items.
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August 2023 by Raymond Ellis
Great experience Benji was an great associate!
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July 2023 by When Two Became Three
Went there today and sales clerks are nice and helpful.. we didn't find the things we need because it was not available in their store but overall it was fun and nice cause employees are so helpful in what we are looking for.. come stop by here and check for your designers looks from head to toe.
