-
November 2023 by Nathan Sulc
Rogers did a great job waterproofing our basement. Professional, communicative, easy to work with, came on time and finished on time! We are very pleased we went with them for a sump pump installation.
-
November 2023 by Holly Colley
I can’t speak highly enough about Roger’s Basement Waterproofing. They were incredible. Nick, the foreman, performed everything exactly as he said they would. And just as he said when we signed the contract, he was there with the crew from start to finish every single day. And the whole crew was great as well. Professional, clean, courteous, and they never seemed to mind when our 2 curious huskies were around checking what was going on!Nick told us from the beginning what to expect, how long things should take, and when they would arrive. They arrived on time every day, and at the end of each work day, Nick would come find me, and walk me through what they did that day, and what they would be starting on the next. They worked CLEAN which with this type of work is a hard task! Our job was not a small one, since we have lived in our house (a late 60’s ranch with full basement) we have had water and moisture issues in the basement. They installed 35 steel beams, had to dig out a new perimeter drainage line around the inside of our basement, dig an additional sump pit, add a new downspout drainage line outside to the road, and installed 6 new block windows. It’s been a month, and we have had a few good days of rain here and there. Not any water or moisture at all in the basement! To say this gives us such a sense of peace of mind is an understatement.If you have water or moisture issues in your basement, these are your people. They are just fantastic, and didn’t try to give some elaborate spiel or PowerPoint like some of the big names did. Any time I know someone needs basement waterproofing, I will recommend them without hesitation!
-
November 2023 by Chris Russell
We have relied on Rogers Basement Services for over a decade. They have always been prompt and professional. Our needs have been both large and very small jobs and we have always been pleased with the results.
-
September 2023 by Gary Meadows
The whole crew were very hard, diligent workers. This is the second time Rogers has done a good job for us. I highly recommend them!
-
August 2023 by Trey B.
I had always heard good things about Rogers Basement Waterproofing so they were my first call when I needed some work done. I'm happy for those here who got to deal with the owner. Unfortunately, I did not.I spoke on the phone with someone named Mike in April about a couple of different issues I had with my basement. He said they were too busy at the time to come out and look at it and that what they usually do is install a sump pump. I told him I wasn't sure that was what I needed without checking a couple other things first, but he said again they were too busy for anyone to come out, that I likely needed a sump pump system installed, and that it could run from a few to several thousand dollars. That's fine, I imagine they are swamped in the spring and I have an idea what those systems cost if, in fact, that's what I needed. No problem.Fast forward to August. I called back to see if someone could come out to look at my situation. Left a message with Nicole and I got a call back from Mike (maybe the same Mike, maybe not...I believe he said "Stearns") and we set an appointment for a few days later. Well, he never showed up, never called, nothing.Rogers may be the absolute best in town, but I'll never know it. I feel like I was blown off twice. I'm sure if they see this they'll be very apologetic on here and tell everyone that's not how they do business, but it was exactly how they did it with me. Maybe you'll be luckier and get the owner.
-
April 2023 by Miracle Reason
Great customer service. The entire team from those doing The have a labor to administration were very friendly. They were flexible when I had to change the date twice for different reasons. There was also an issue with my driveway being cracked which was a 1st for them. But they responded very well and resolved the issue for me. They also came back out when I had another issue after getting the work done that ended up totally being unrelated to them. But I am grateful for their support. And would highly recommend Mike and his team!
-
March 2023 by Jason Harper
Had a great experience with Rogers from the start of the project to the end! They took the time to understand the problem, suggest the best solution, and answer questions about possible alternatives.They were very easy to work with and their work was flawless. I highly recommend them!
-
December 2022 by Sonia V.
Rogers Basement Waterproofing installed a sump pump a few weeks ago in a section of our basement where we've been having water issues. This was our first sump pump, so they had to do everything, not just the pump(put the ditch around the basement, lay inside drain line,cover it back up, dig ditch to street, lay the drain from the basement out to the street, cover it up). They were very considerate of our house, covering the floor path to the work area and placing plastic over the doorways from the section of the basement they were working in. The concrete work covering the ditch up after the inside drain was installed was very neat. Great job! Highly recommended!
-
November 2022 by Lindsey Kuhn
If I could give them 10 stars I would. We were so happy to have found Rogers Basement Waterproofing after interviewing and receiving quotes from several basement and drainage companies to try to address the moisture issues we were having in our basement. We found Rogers online, they had positive Google reviews, and it looked like a small business, rather than a large chain. Nick came to our house and gave us a reasonable quote without ever being pushy or sales-y, which was a huge improvement from the chain basement companies who tried to bully us into signing up with them immediately. Nick told us that it was a family business and his dad worked on basements before him and now he does as well. He'd be there in person with the crew for our job. Nicole called us to confirm when it got closer to the appointment date and was also very nice and helpful. The whole crew was perfectly on time, courteous and clean. They dug a drain for us, reinforced our walls with steel beams, and sealed them, all in about 2 days. We couldn't be happier with the work and it's a huge relief off our shoulders to have this issue resolved now.
-
November 2022 by Jennifer Bubenik
Rogers waterproofed the basement in our 100 year old house. They were responsive, efficient, and fast. The team was friendly and professional. Highly recommend!
-
September 2022 by Daniel Oaks
Our basement had a leak so they came out and fixed the issue. The team is very kind, professional, and respectful while walking you through what needs to be done. Their service goes above and beyond any expectations you could have.
-
August 2022 by Susan G.
Rogers Basement Waterproofing Co. waterproofed my basement. They refuse to honor the "Unconditional Lifetime Guarantee ".
-
August 2022 by Susan Rosh
My experience with Roger's Basement Waterproofing was excellent. Nick came out and gave an estimate on the work needed to be done to waterproof my basement. He was extremely knowledgeable and straight forward. He also put me at ease right away wih the work needed and the cost. I so appreciate howknowledgeable and helpful he was. I would definitely recommend Roger's Basement Waterproofing to everyone.
-
May 2022 by Aaron Hursh
My experience with Rogers Basement Waterproofing has been excellent. I initially contacted them a few years ago to get some insight into water issues in our basement. Paul came and gave me some suggestions I could try on my own before doing extensive work. After some time it became apparent I would still need professional work done. I had multiple companies come out, but felt most comfortable with Paul and Rogers Basement Waterproofing. Paul was available anytime I reached out and did an excellent job answering my questions and coming up with solutions for our problem. We ended up having them do waterproofing in our unfinished basement and crawlspace. The crew took extra steps to ensure cleanliness (ex: they put up barriers, covered the steps). Our basement looks amazing and has been dry since they finished their work. On top of all that, Paul even contacted me after the work was finished to make sure I was happy with it and to reach out if I ever have any questions. I would recommend them for any basement water issues anyone is having.
-
May 2022 by Aaron H.
My experience with Rogers Basement Waterproofing has been excellent. I initially contacted them a few years ago to get some insight into water issues in our basement. Paul came and gave me some suggestions I could try on my own before doing extensive work. After some time it became apparent I would still need professional work done. I had multiple companies come out, but felt most comfortable with Paul and Rogers Basement Waterproofing. Paul was available anytime I reached out and did an excellent job answering my questions and coming up with solutions for our problem. We ended up having them do waterproofing in our unfinished basement and crawlspace. The crew took extra steps to ensure cleanliness (ex: they put up barriers, covered the steps, etc.). Our basement looks amazing and has been dry since they finished their work. On top of all that, Paul even contacted me after the work was finished to make sure I was happy with it and to reach out if I ever have any questions. The crew worked hard and was very efficient. I would recommend them for any basement water issues anyone is having.
