The Renaissance Columbus Downtown Hotel is a reliably good hotel with a great location near many restaurants. The rooms are clean, comfortable, and inviting, though some have noted issues with humidity. Experiences with staff are mostly positive, with many described as friendly, helpful, kind, professional, warm, pleasant, patient, and thoughtful. There is always a staff member in the lobby for safety. Some guests report minor issues with service or wifi access. Overall, it provides great stays, and many guests look forward to returning.
Jack R with the Valet Service was outstanding. Highly recommend not only him but the Hotel also!
February 2026
I have been using daily parking every day for almost 2 years, as I work next door. The valet staff is great, even when they are busy, they work fast and efficiently. Kyla is very personable, a great addition to the team.
January 2026
Kyla in valet was awesome! She made the process easy and was one of the nicest and friendliest faces that could have greeted me. Needs a raise!!
Property Amenities: Express check-in, Breakfast available (surcharge), Elevator/lift, Express check-out, Fitness facilities, Safe-deposit box at front desk, Spa tub, Fireplace in lobby, Porter/bellhop, Bar/lounge, Business center, 24-hour front desk, Restaurant, ATM/banking, Meeting rooms, Concierge services, Library, Gift shops or newsstand, Wedding services, Snack bar/deli, Conference space, Dry cleaning/laundry service
