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November 2023 by Melissa Periandri
FANTASTIC!!!!!! Jill was amazing she went above and beyond her job for me I can’t say enough nice things about my experience . Jill was everything customer service needs to be .Thank You ?
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October 2023 by Riley Miller
Great selection and options for your kiddos.
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August 2023 by Sharlene Ramsey
Jill, the store manager, was beyond helpful, kind, and incredibly competent. She's a fine reflection on Potterybarn. Her knowledge helped my daughter and I to get the most amazing nurseries ever. We have driven over 125 miles each way just to shop that store on 2 occasions so far. Absolutely incredible products in a gorgeous store that's stocked with so many choices. Worth every mile. Worth every dollar!
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June 2023 by Tabatha T
They have great quality items at decent prices. The atmosphere and staff were also amazing.
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June 2023 by Kyle Connole
Currently setting up a nursery and the store manager, Dena, has been nothing short of amazing for helping me order furniture. All other workers I interacted with in store when I was only browsing were always so friendly and helpful as well. Great experience, would come again and again. I got everything delivered (nursing chair, crib, changing table, mattress) all within 2 weeks of ordering.
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June 2023 by Ooi Chee Reed
I had great experiences at this store! They had Nuna infant car seats on display and some strollers. Staff is super helpful to provide informations. We went back again to try the nursery chairs and again excellent customer service. You will not be disappointed at this store.
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April 2023 by Love Piano
As a new mom I wanted to find out more about the strollers & car seats. Addie was very helpful and knowledgeable! Great customer service and products.
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January 2023 by Wendy Snyder
I’ve never actually written a Google review before. Two of my Elementary school girls got brand new, monogrammed @potterybarnkids book bags to start the year. Within 3 months of seriously light use, the stitching has come unraveled so bad that their water bottles were falling completely out of the bookbags! I tried to call and resolve the issue but #mypotterybarn told me they won’t do anything about the quality after 30 days. Pottery barn has become a discount retailer at premium pricing. Although I had never previously left a review, I feel compelled to warn you that the quality we may have had in the past is no longer…it is just overpriced. I advise you to look elsewhere…like LLBean.
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October 2022 by Michelle Jones
So helpful. The sweet lady took her time giving us info knowing we weren’t buying that night. Bonus they gave a very very clean restroom.
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October 2022 by Alex Birchfield
Excellent customer service. Employees were very helpful and knowledgeable
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August 2022 by Diane Huang
Waiting on a bed I ordered for my son Almost a YEAR ago. Order was Oct. 4th delivery keeps getting pushed back and now says Sept. 8. This is NOT Pottery Barn. We have the matching dresser. Spent a lot of time and researching picking out furniture for my sons room to not have a bed almost a YEAR later. I get different answers every time I call and have been lied to. Order at your own risk!!!
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April 2022 by Ryan K Bucholtz
Cool stuff for kids, ridiculously overpriced.
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December 2021 by MJakaMLB
So helpful. The sweet lady took her time giving us info knowing we weren’t buying that night. Bonus they gave a very very clean restroom.
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October 2021 by Carlie Cook
Traveled over 2 hours to make a return from an online purchase with the receipt. The manager said there was nothing she could do in store… they would send a merch gift card in 7 days via mail. Extremely disappointing, wanted to return and buy more but was so disappointed in the service I received I didn’t even want to support this location nor will I be back.Make your purchases and returns online-the store team is not helpful and very rude. Don’t waste your time going in the store.
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October 2021 by Linda Hast
Very helpful employees!
