Pottery Barn Kids offers an exceptional shopping experience, highlighted by its outstanding customer service. Customers consistently praise the knowledgeable staff, particularly the store managers, who go above and beyond to assist shoppers. Reviews mention the incredible selection of products, including nursery furniture, strollers, and car seats, making it a go-to destination for new parents. Many have traveled significant distances to visit the store, appreciating the quality of the items and the warm, friendly atmosphere. Customers report quick delivery on orders, with all items arriving within two weeks. Visitors also note the cleanliness of the store and restrooms, further enhancing their experience. Overall, Pottery Barn Kids is recognized for its commitment to providing excellent service and high-quality products.
I really wish this store would sell extra large book bags. I feel like the quality of the book bags have gone down over the years. The new teen book bags are now the size of the old kids extra large book bags. Everyone was very nice in the store.
May 2025
Jill and her team are just amazing & helpful. I intentionally do any ordering personally in store because it’s always such a great experience plus they will add fun design advice when needed! Love this shopping experience! Also, a special shoutout to Joelle and Kim for always being so helpful too!
March 2025
Michelle was super friendly and took the time to explain as much as she could about the bunk bed options they have. She was patient and offered lots of tips about what could work for our 5 year olds room. Highly recommend asking for her if you're in the market for items for your kids room.
