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June 2024 by Allyson Carr
Rarely do I actually go into the bank, but every time I do I'm greeted with a friendly welcome and smiles. I've worked with Talya a few times now for currency exchange and she is amazing! She's patient, kind, knowledgeable and makes for a great PNC Banking experience.
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February 2024 by Q T.
I came in to check an account I wasn't sure if it was open or not. The banker came out and asked if anyone needed an banker versus a teller. I stated I did because I wasn't sure if my account was open and I needed my account number. Someone in line behind me stated they needed to open an account and the banker took her to her office. After being in line over 30 minutes I was advised the account was closed in November but I needed to schedule an appt to reopen it and the soonest was tomorrow at 11. Terrible service and that should be explained prior to standing in line because the banker took someone without an appt. The smell in the bank was also awful. Will not be reopening account due to this experience.
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October 2023 by Brian W.
The first of the month and only two tellers during lunch break. The drive thru was 6-8 cars deep and there were 5 customers waiting in line inside. One teller servicing the counter finished with a customer and continued to work on her computer with multiple people waiting. A courteous " I'll be with you in just a second" would have been very nice after the extended wait times. I left and will get my banking taken care of at my local home town bank, shame on me for not sticking with my small town bank.
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June 2023 by a b
Good service
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June 2023 by jarvis carter
Excellent service
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January 2023 by Dez X
Called a couple time, long wait on hold. Someone picks up the phone and hangs up lol
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October 2022 by B3lli3 D.
I came here next in line as I was waiting to be served, one of the bankers decided to say F*** me and attend to the person that was next to me when I clearly was in line first. She asked me after she asked the other woman if she needed help , so at that point you already asked her what she needed so I just let her assist her. I don't know if it's the way that I came into the bank as I got off at 7:00am so I do look a little basic but that does not give the right to just skip me in line. They need to do better because clearly I could I was here first and I tried not to be rude and sat HEY IM NEXT because then they would have labeled me as a angry black woman. But neither here nor there. They need to be more aware before someone come in here and slap the s*** out of one of them for the rudeness
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June 2022 by Jemayle Nolen
Worst bank Ever...
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January 2022 by Classic Designs
Very friendly staff. going to the drive through or even going in .A wealth of financial help
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October 2021 by Jim Raynor
worst pnc branch ever. ATM can never scan checks so you have to walk inside where the tellers are super slow, even before covid hit. they have metal detectors at the front which is fine, but you stand there waiting for the manager to green light you to come in. and finally the mask mandate is back up, which is fine, but they don't have any of those cheap throw away blue masks! I drove over to Huntington to get a mask because they have them sitting in a little box for everyone. I deposit checks there for my company. maybe I'll withdraw everything here instead of making a deposit and go back to Huntington to open an account.
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September 2021 by SandMasta Bryan
worst pnc branch ever. ATM can never scan checks so you have to walk inside where the tellers are super slow, even before covid hit. they have metal detectors at the front which is fine, but you stand there waiting for the manager to green light you to come in. and finally the mask mandate is back up, which is fine, but they don't have any of those cheap throw away blue masks! I drove over to Huntington to get a mask because they have them sitting in a little box for everyone. I deposit checks there for my company. maybe I'll withdraw everything here instead of making a deposit and go back to Huntington to open an account.
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August 2021 by MA W
I’m the drive thru 20 minutes for a simple withdrawal.
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August 2021 by Nate ናትናኤል
Bad drive thru service.
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June 2021 by Davon Menzie
Worst pnc iv been to so far, literally the customer service had me thinking that some employee's lied on their resume.
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January 2021 by Dreama Linnabary
Good people.
