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October 2023 by Nataliee Grace
every time i come into this platos they barely take anything. i always have name brands like nike, free people, american eagle, old navy, etc. and they give me $25 for 8 items that prolly cost $400 total. its a rip off just save yourself time and sell them on fb marketplace or an app. i’m officially done trying with platos.
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August 2023 by Samantha Mayer
Came to this store to sell some clothing after the location closer to me had a days wait. The staff was nice enough when I entered. Dropped off 2 containers of clothes and waited an hour for them to look through everything and pass on all of it due to "skinny jeans and athletic clothing not selling"?? Wild to me that they wouldn't want athletic brands. Save yourself time and gas and just donate your items.
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August 2023 by Kyliee Marie
The workers were nice. Plato’s closet is a joke But why did I bring in over 12 items that I ordered online a week ago that simply did not fit me never worn and they did not take any of them?
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August 2023 by Sammy Diamond
Either Plato’s buying policies need toChange or the buyers need fired. The fact that items with tags still attached are given back to me is absurd. ESPECIALLY when I shop around the store and the items are 99% garbage. Hire people with some style please.
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July 2023 by Katelyn Moore
Very rude staff with horrible customer service. Brought multiple bags of NAME BRAND and IN SEASON items and was sent back with all but 12 items. Extremely disappointed.
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July 2023 by Gabi Aziz
I love this place! Excellent quality clothes for such a great price. Everyone there is really friendly too! Especially Thalia! She helped me find certain items I was looking for and was really nice to me when I was checking out!
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July 2023 by OMEICH
the staff were very helpful, especially Thalia!! very welcoming
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June 2023 by Miss Cruz Juarez
Thalia, Was The CS Representative/Cash Register Lady That Took Care Of My Boyfriend & I This Evening. While We Were Aware That They Were Close To Closing, She Gave Us A Very Unwelcoming Attitude. Thalia Gave Us An Attitude As If Were Bothering Her. All She Kept Saying Was How Much She Wanted To Sit Down. Let Me Describe The Scenario A Little Bit.. She Had Told Us To Put Our Phone Number In The Kiosk To See If We Were Loyalty Members & We Thought We Were. Since We Have Been Buying Stuff @ Plato's Since 2019. Turns Out That We Weren't & She Was Signing Us Up, Without Asking. But Since We Knew They Were Close Closing, My Boyfriend Says "No It's Okay, We Can Do That Another Time, That Way You Can Go & Sit Down" She Dismissed Us Rudely.
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June 2023 by Tom Feusse
I called ahead to get their input on over 100 items of clothing. They asked me to freshly wash all of it, which I did. The items were mostly of the brands they ask for. Nearly all only lightly worn. Then after taking them to the store they simply passed on all of them. Every single item. They could not have looked at it all. When I asked questions they gave false responses. Very disappointing. I’ll never go back.
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June 2023 by Brooklyn Heller
Drove 35 minutes to drop off clothes. Was informed after dropping them off that the wait time was multiple hours. I ended up having to go back home due to the 6 hours it took to address the clothes. When they told me to come back the next day, they took none of my items. There was Nike, lulu, American Eagle, all trendy brands they were “looking for”. They were freshly cleaned, ironed, and folded. Had I known they wouldn’t take any items I wouldn’t have wasted 70 more minutes of my time driving back out. Just use Facebook marketplace to sell your clothes, don’t waste your time and money here. You’ll get better deals for them and don’t have to wait hours for them to look through the clothes.
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June 2023 by adena
Took so many clean, pretty much new, washed, folded clothes to the store. They took only 5 things out of the whole basket, and said the rest weren’t trending, and missing pieces??? I can guarantee all of the clothes I was willing to give them are trending. They took new leggings I had paid almost 100.00 for, and only things with tags on them. I only got 20.00, for new things I had paid about 300.00 for, with an attitude!
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May 2023 by Adena Hoxha
Took so many clean, pretty much new, washed, folded clothes to the store. They took only 5 things out of the whole basket, and said the rest weren’t trending, and missing pieces??? I can guarantee all of the clothes I was willing to give them are trending. They took new leggings I had paid almost 100.00 for, and only things with tags on them. I only got 20.00, for new things I had paid about 300.00 for, with an attitude!
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January 2023 by Gabriela Santos
I always come to this location to turn in clothes because they have a bigger selection of clothes, they also go through the clothes really fast and give fair prices.
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November 2022 by Olga D.
They hardly buy anything,even name brands clothes with tags, i think they are oriented to the teenagers and particular brands only, so it's a waist of time.
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September 2022 by Arick The Squirrel
I heard so many good things about Platos closet, so I was obviously excited to see how this system works. This was also the closest one to me.I read on their website of what they were looking for, such as different t-shirts, jeans, name brands, stuff that people would want, or that's in style. So I did some research and then after getting a pretty good idea, I sorted through my clothes to get 2 hampers full of nice name brand clothes.This includes women's and men's clothes, jeans, shorts, t-shirts, cardigans, jackets, sweaters, brands like Polo, Abercrombie, Hollister, Levi's, American Eagle, H&M, Michael Kors, Old Navy, Nike, etc.So I loaded up my clothes, folded, and freshly washed, and drove over and dropped of my clothes. Found out there would be a day wait, so I still left them there and signed in. Said they would message me when to come back.I get a message middle of the next day, and drive about 30 minutes to see what their offer was. I arrive and they pull out 4 items they wanted.... out of the over 75 items I brought they picked out 4, which were very obscure and weird items that they decided to choose. They gave me 2 dollars for each item, for a total of 8 dollars. I was shocked. I stood there and looked at the cashier. I figured they would have taken some jeans, or nice t-shirts, of which they took none. To be disappointed is an understatement. I will never go back to a platos closet if this is the service they provide. If they don't want specific items, list it on the website better, or inform me before I give you all my items.I wasted my time, and the 8 bucks only paid for my gas there and back... didn't know what to expect before going there. But I definitely know what to expect now.