Pick-n-Pull

Auto Parts
Hours: Pick-n-Pull is a business that sells parts, sells cars, and buys junk cars. Customers appreciate the good selection of parts and the well-kept yard, which is cleaner than some other junkyards. The store offers fair prices and even provides a hand washing station for those working on cars and getting dirty. However, customers should be aware of extra charges, such as an $11.76 environmental fee and a $2 entry fee, which are not included in initial quotes. These fees can increase the overall cost of a visit. The business has a policy of charging $2 to enter the yard, mainly to prevent bad intentions. Customers can call ahead to check if specific vehicles are available, but sometimes they are told only the year, make, and model, and may still be charged the entry fee even if they don’t plan to buy parts during the call. Customer service experiences vary; some customers report long wait times on the phone, with over 20 minutes on hold, and staff joking or not returning calls promptly. There have been complaints about employees treating customers poorly, especially when pickups are scheduled, but some staff members are described as nice and helpful. Many vehicle options are available, and customers have successfully found specific parts that are hard to get elsewhere. While parts can be a bit pricey for a junkyard, the ability to find needed parts quickly and install them at home is highly valued. Overall, Pick-n-Pull is a popular place with a good selection of parts and cars, but customers should be prepared for extra fees and potential customer service issues.

• 0.78 miles

  

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1. Columbus, Ohio