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March 2024 by Just Me
This location is very convenient, right off a major US Interstate and maybe 15 minutes from downtown. I will say this, this property is very well-lit, plenty of parking, modern decor in my room. The only downfall were sub-standard pillows. I would highly recommend taking your own pillows if you need to have full support when sleeping, just in case. There was also a $50 deposit required in addition to the nightly fee, which I wasn't thrilled about. However, the fee was refunded to my credit card within a few days as discussed by the front desk attendant.
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February 2024 by Jessica Manna
Filthy bed with dirt and hair in the pillows and sheets and the room smelled like smoke.
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February 2024 by John Phillips
Clean rooms.
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February 2024 by Command Chief
Great
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February 2024 by Scott Dailey
ok for a night or so..good location..friendly
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January 2024 by Red Dragon
Was woken up by nearby gunshots once while staying here. Otherwise decent location. Rooms weren't dirty but weren't super clean, definitely could use a bit more attention. Staff was very friendly. Other reviews are right about the train, though, it's very loud at all hours of the day even on the other side of the building!
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January 2024 by sonal amin
Nice facilities..
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January 2024 by Courtney Lambermont
This hotel deserves not one star!! Stay clear from this hotel as long as the young lady is working the front I think she's the wife she is a rude person & doesn't care about anyone unless money is being handed to her !! My brother asked to pay another night was told NO U HAVE CHECK OUT AND CHECK BACK IN FOR ANOTHER NIGHT! when the man came in he was polite and nice and said yes no problem the problem was the women was horribly rude my brother was at work asked to come pay for the room at lunch told him no be out at 11 and check back in kicked us out and the vending machine took my dollar I went to ask about it she told me why are you in the vending room!! Why are you still here u checked out at 11 Leave the premises NOW! & it was only 11:18am at the time & told me I wasn't getting the deposit because it was in my brother's name to have him come pick it back up like really!! I showed my ID & proof of him saying pick the deposit up too & wouldn't.. the rooms was not clean they literally spend 15 mins in the room making beds with the same sheets that someone used and taken the trash out but left spit and water splattered on the mirror sticky stuff all over the tables the night stands had dirt all in the cubby & cigarette ashes under the beds have dirt pieces of trash and tons of other stuff under it the floors turn your socks BLACK they don't even clean those the toilet was dirty as well.the sheets had stains and dirt in the bed along with the blankets i used my own including my own pillows because their pillows was very very thin & hard ...... I tried being nice because I needed to stay & cleaned it myself but I will not spend another dollar there as long as that women is working there the man needs to take her off the face of his business she's making him & the business look horrible!!! I spent well over 300+ & that's how you speak to someone & treat a paying customer that always paid on time or hours before check out & was quite & respectful through the whole episode.... SAVE YOUR MONEY & GO ELSEWHERE sorry to the nice gentleman that was very polite & let us pay for another night without issues but sir you need to fire that women & get someone that's really nice even if the person isn't handing her money & understanding like you... if there's a issue she's horrible but handing her money she's nice & that's not right!!.how was the hotel experience all together ?? HORRIBLE EXPERIENCE THAT WOMEN IS HORRIBLE! loud from the train right behind it never again!!! Zero stars ?Rooms: Dirty neat to the far eye until you scfually look or get close to the tables or bedsNoteworthy details: Horrible customer service with the women she needs fired IMMEDIATELY!!! The nice gentleman was amazing ? thank you sir for your kindness & understanding the young woman shame on you for putting a bad face on the man's business ....
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December 2023 by Mara Davis
only good part was the front desk lady was understanding when we said we needed a refund bc we couldn’t stay there. pee stains on the bed and pillows, roaches, trash in bathroom. outside was not maintained at all, trash and beer bottles everywhere. as a young adult female i felt very unsafe there.
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December 2023 by Brittany Lunden
Rude check in lady. Even tho the pictures show it NO, the king size does NOT have a fridge OR a microwave as pictured. The rooms may not have a trash can and you'll get attitude if you ask for one. Must ask for the flimsy bag for ice from the ice machine. No latch to hook to. And the cherry on top is the room is disgusting. Gum on the headboard, red juice in the sink, and a cigarette burn hole in the sheet.Rooms: Large and empty just a flat bed and flatter pillowsSafety: No door latch to hook to and no battery in smoke detector
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December 2023 by Dylan Orantes
A few months ago. My uncle needed a room because he was not feeling the best. We payed for the holtel. But a rude Indian or Nopalian Woman was very disrespectful. There was another guy there and he was the rude person i’ve ever met. When he did the math, it made no sense. I know how math works and he was being really rude to my mother. They charged extra. The rooms STINKED SO BAD LIKES CIGARETTES. The only good thing there was the location. Worst holtel could ever been to.
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November 2023 by Paul W
I would never recommend this place. The front office was rude to start off with. We checked in our room and it was in the back near the train tracks... The trains run all night long and it's really loud and annoying. The rooms were disgusting. They looked like they have never been cleaned before. The towels all had stains on them. The bed was filthy and the sheets had stains. We didn't even shower in this dump, it was so gross. Feet will be black from the uncleaned floors. I would never recommend anyone stay here unless they start cleaning it up. The towels in the pictures were never used and they're stained. The bathroom door had a hole in it and the door handle was falling off. Do yourself a favor and stay away from this dump!
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October 2023 by Ciera Miller
I stayed here about a month ago. After driving for 2.5 hours I walked up to my room (242 or 224 in the back building) placed my bag on the bed and killed 2 cockroaches within seconds. My husband in the bathroom also yelled roach city while he killed 2. I took pictures and left the room. I wanted to leave but I had already paid $300 and couldn’t wait for a refund. The front desk gave me another room but I was so grossed out I purchased $100 worth of my own sheets and pillows just to be safe. The hotel has yet to respond to my email. Please do not stay here this motel does not care about your safety.
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October 2023 by Aesha Upadhyay
I have really enjoyed my time with this. It's services are excellent. It's staff is also humble and co- operative. I really enjoyed It's beautiful ambitious. It's rooms are very clean and neat.
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October 2023 by Suzanne Smalley
Shower was clean and so was the bed and linens. But cleaning staff leaves alot to be desired. Floor was filthy and sink and counter. They charged $50. Above what I prepaid. No receipt not Happy. Am I getting my 50 back? Left the room as clean as we found it.
