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“Customer service was very good. The rep explained all my options before proceeding with anything. No rush into making any decisions. Clean store and the reps all helped each other with questions. Highly recommended this store to everyone I know !!”
“Keifer made the whole experience of switching carriers very smooth for me and my family. Very pleased because of him.
If you’re looking to switch to Verizon, go see Keifer!! He’ll make it easy on you.”
“Great service reached out to my Verizon guy for a phone line . He made it easy and seamless for me to get the phone. Got me a great deal on a new phone for my son and set it up for him. I’ve been with Verizon for a long time and the customer service is superb! Thank you guys for all you do to make every trip a hassle free experience”
“Me and my wife walked into this store today because we wanted to switch over from our previous provider and the level of customer service here was absolutely amazing. The reps are extremely friendly and are very knowledgeable when explaining how to work these new device we got today. This was an absolutely amazing experience me and my wife had today.”
“This place is amazing!! Quick and friendly!! I've used their service a few times and have never been disappointed! Thank you for stellar service and results!!”
“Professional and they always got what I need to protect my phone. Plus, as a return customer for when my screen protector gets broken, their significant reduced cost is amazing.”
“I went in needing help with my bill and Quinton was very eager to help every one of my needs. He was very nice and easy to work with. Made my stressful day feel a whole lot better. Would definitely go back to Quinton with any future needs.”
“Bill made the process super quick and easy! He was friendly and personable, something you wouldn't expect by just getting a screen repair so definitely made the day and errand a breeze. Go Texans (and I guess TJ - for Bill)!”
11 AM - 6 PM
1506 Morse Rd, Columbus
Mobile Phone Accessories
“Best place ever. Always BEST CUSTOMER SERVICE. Recommended to all. I bought a new phone from them 5 years ago and today I upgraded it to another newer phone, they helped me to transfer all my data to new phone, also taught me how to use it. VERY VERY HELPFULL.”
“The moment I walked through the door, I was greeted and given to a representative named Isaiah, who was very professional and polite and patient. He helped me become an authorized user on the account with my fiancé, and got my electronic Sim card for me. I’ve dealt with a lot of rude disrespectful employees in this new day and age, and I must say that this man is top-notch and he should be given a promotion.”
“My phone was broke for almost 2 month I visit all cell phone store no one help me
One of my friend told me about this location
They are kind and solve my issues in a second”
“I came in with my family to add a line to my plan. I have come to the store multiple times, today I worked with AJ and it was the best experience I have had here. He made everything very clear and easy to understand! I would highly recommend coming to this location!”
“I dropped my phone and broke the screen, half of the screen was working and half of the screen wasn’t found them on Google came in and within 15 minutes. My phone was fixed. Very nice customer service great store highly recommend this place. Ps it costed me under $100. I’m ecstatic thank you thank you thank you. ?”
“I have not shopped in here I stepped in to the area look in their store everything is very neat and clean. But I went three doors down to marry insurance company which cannot be d by no company that's advertising on television.”
“I forgot to ask the Gentleman's name, but 5PM on a Monday, he was able to help me with my issues in a professional and expeditious manner. Greatly appreciated!”
“Rita Faye was amazing and so easy to work with. Very personable feeling with her! Dominic was also very very helpful and very sweet, kind, and informative. I felt very confident working with the two and they made my transfer from T-Mobile to AT&T flawless ?”
“I'm going to boost Mobile tomorrow it says I can get a iPhone 11 if I switch my number for $49 so we will see my name is Megan Nicole Wagner here I come boost”
“Andrew was great! He assisted me quickly and was clear about the terms of my new plan and phone and never made me feel pressured to purchase more than I was looking for. Highly recommend, thanks Andrew!”
“She was VERY helpful!! I got a a new phone due to none of my apps getting notifications!! She made sure every app I have had a notification before we left!! I work from my phone and if I don’t get notifications then I don’t work!! Hopefully she stays at the Georgesville Rd store!!!
THANK YOU SO MUCH LYRA!!!
The Phaunefs”
“(Translated by Google) Very friendly workers, and best service I love cricket thanks(Original)Muy amable tabajadores, y mejor servicio me encanta cricket gracias”
“My phone died literally 10 minutes before I boarded my flight to Columbus. I was pretty panicked when I went to the ATT store. Mark Mhelped me upgrade my phone, and I was out within 40 min with a new, working phone. Thank you Mark for going above and beyond!”
“Sydney was simply the best! I was having the worst day and she she did everything she could to turn that around. If i was to ever get another cell phone , I would come back and see her again.”
“Store manager Gul is awesome !!! Very knowledgeable ,helpful , and very patient with me ,esp when I get a new phone and I'm having issues learning itYou really deserve 5 stars”
“Had been dealing with an issue activating a phone for over a week, drove an hour to the Columbus location at 3571 W broad and Drew & Patty went above and beyond to help activate the phone and waive the activation fee. Great experience”
“I forgot the manager name but she was very nice and amazing at what she did for me and the family it was fast awesome and even gave my daughter some candy just because can’t thank att on broad in reynoldsburg enough credit thank you do much.”
“Really helpfull I don't think I could have a better phone and I was desprate and financially embarrassed but they made it happen half way decent phone and a affordable plan”
“Great experience with the store manager. He was wonderful and helped answer all of my questions to get me away from a phone service I no longer wanted. He was patient and so kind because I ran into issues along the way. Thank you Timothy awesome service will definitely go back to get a phone next.”
“The people that work in there our wonderful awesome knowledgeable they always right there to help you out tell you about the latest things that MetroPCS has to offer their uncredible there they go above and beyond every time I go in that store that's my favorite store to go to. And once I get the chance to find a place I hope I find a place out here so I can be close to that store. Cuz if not I will make and go out my way just to go to that store. Another good store is I don't know if the gentleman still works there or not he makes that store awesome and goes above and beyond actually he does the same thing that these two people do at this store those two stores along with that one dude is at Morse road store as wonderful I went there a few times and he wasn't there they seem not knowledgeable on both types of phones android and iPhone not everybody has iPhones okay just let me tell you that your people need to know about both Android and iPhones to really help your customers out there's a couple stores that I went to the people that work there only know about iPhones and very little or no knowledge about Androids.that being said step up your game on that level. Other than that these two stores are awesome to go to!”
“Very friendly and helpful!The gentleman working the counter even seen my distress heard my call and DEFINITELY went above and beyond to help my situation! Thanks for the slide on the $3 till next visit!”
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“Nay was extremely helpful! We were able to get a broken phone and all contacts replaced with a brand new one. She was super nice and helpful with getting us set up. Very informative”