-
April 2024 by Just Done
Ordered in the App, sat at the table, put table # in.After 10 minutes I go to ask if my order was received.Staff avoided eye contact with me, manager hid in the back. It seems the Drive Thru is the only Orders that get any priority.Very dissatisfied, this location lost another customer. Probably gonna just stick with Burger King.BK is rude but efficient.Do better at this location!!!!
-
April 2024 by Diane Sorrell
Had to yell for someone to come to the counter to take my order and then they got it wrong. Wanted one cherry pie and one strawberry cream pie not 2 the pies were hard as a brick . If you were not ordering from kiosk you didn't get waited on you were invisible. I paid cash and only cash where ever I go . Plus my husband is on oxygen and they acted like they didn't care if he ran out of oxygen waiting. ? will not return. We were in the area and hungry not from the area but will not be back . They were more concerned about drive thru and kiosk than people . Like I said my husband is highly dependent on oxygen and they acted like they didn't see him or cared .Wheelchair accessibility: Husband oxygen dependent they didn't care if he was waited on or ran out of oxygen. We were invisible more concerned about drive thru and kiosk
-
April 2024 by Doug Adkins
Ordered breakfast for pick up, food was old and cold when it was brought out to the car. If I'd realized before pulling away and had, had more time I would of taken it back.
-
April 2024 by Dori Burnham
Absolute best customer service ever!! I was disappointed after some bad service at another restaurant and came here instead. Everyone was so Friendly, and the environment so very positive and upbeat! I will definitely return this location! You guys turned my day around!
-
March 2024 by Abigail Gutridge
Every time go go here it sucks. Just go to a different mc doanlds. There are better ones close by
-
February 2024 by Theresa Kayalar
I live in Hilliard, but was with a friend who lives near Polaris, so we stopped in. I has never been to a McDonald's with a kiosk. It was a very user friendly process! The atmosphere was the best! I didn't feel like I was in a McDonald's, but rater a cool diner. The seating was the coolest I've ever seen in a McDonald's.
-
February 2024 by Wanda Rupright
Staff barely avknowledges your presence. Often have to ask for something missing in the order. A request for ketchup was put off until the next customer had their order taken.
-
February 2024 by jona lopez
Touch panel to order and they bring the order to your table, only cleaning is
-
February 2024 by chronick doodle
Set up a interview and got turned down, apparently they don't hire under 16 even though I explicitly said I was under 16 during the application
-
December 2023 by Jim cossin
Ordered on line still waited 10 mins and I didn't get my fries.
-
December 2023 by zach walters
half the time i come here my food is either freezing cold or i’m missing an item. it doesn’t help that nobody in there can fluently speak english. if you want to have good customer service you have to understand the language fully.
-
December 2023 by Meg
This location has been out of sprite every time I’ve tried coming here for over a month now and I don’t understand how you have no sprite for over a month in the drive through??
-
November 2023 by Garland Monroe (Garland E Monroe)
When we were kids, getting McDonald’s was the same ‘good’ food every time but I feel like as an adult it changes every time I go now. Every location is different quality and taste and even if you go to the same one, it changes throughout the day/week depending on who’s working. Not this McDonald’s, these people kill it every day. Every single meal tastes how it should and looks how it should. I live less than a minute from the one downtown by main/grant and every day the quality is different, nothing like this location. Friendly people and the quality is CONSISTENT. Keep it up ya’ll, I never write reviews unless it’s to complain but here I am typing this paragraph cause all of Columbus should know this is the one to go to. Thanks Gemini team, appreciate it!
-
November 2023 by Paul A
Mcrib indulgence. I will say it was probably the best McDonald's order of the year. Mcrib was good, fries were mostly crisp and the coke wasn't flat or diluted this time so it was a win.
-
October 2023 by Jonathan Boncimino
Terrible location. Slow slow slow, they don't care about your experience and orders are wrong to boot. Do not come here.