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April 2024 by Cathy ParkerCathyP
James at the Hilliard location was super friendly and informative and helpful fromthe moment we entered the store. Not pushy..We’d definetly would go back
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April 2024 by Rory Whitted
I needed a new bed, but went in without much of an idea of what i was looking for, and james was very attentive and patient while helping me decide what would be best for me. A great shopping experience.
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April 2024 by Jean Carlos Pesiak
Excellent service and quality of products, in less than an hour select the mattress and the bed and take it once
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April 2024 by Katie Joyce
Great service and comparable prices!
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April 2024 by Adrian Silva
Eric really cares about your comfort. He is kind and compassionate and I felt real comfortable talking to him about my concerns. He was great. As for the company I still say they should let their staff take naps on the beds during working hours. If I walk into a mattress store I want to see people sleeping!
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April 2024 by Josh Tabaka
James asked questions to understand my needs to give me the best recommendation. I have back issues so it was important to find the best mattress and he did just that!
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April 2024 by J K
Eric was great ?
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April 2024 by Michael Buckley
Eric, the sleep specialist was awesome. We came in about 40 minutes before closing and he had other customers but made sure to spend time with each of us and even stayed after closing to finish our sale. He was very knowledgeable and personable and it was a great experience.
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April 2024 by heidi mallory
Eric was very nice and patient with me. He explained everything and was able to work with us in our budget range! Thanks Eric so much for your help! Will be recommending MattressFirm!
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April 2024 by robert fox
Went in to get a pillow and left with a bed. Susan was great.
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April 2024 by Jaylin Cooper
SUSAN WAS PHENOMENAL!! I couldn’t ask for a better sleep expert to assist me in purchasing a mattress for my first apartment. We throughly enjoyed her and her knowledge on the mattresses were outstanding! We came in with the lowest of expectations to only walk out with a mattress I absolutely loved.
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March 2024 by Sophe Sonn
Great customer service!!! Very helpful, fast, and knowledgeable.. a pleasure to do business with!!! Thank you!!!
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March 2024 by Dacorys Aparicio
Excellent service, availability to solve and facilitate the purchase to satisfy the customer. 100% recommended
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March 2024 by Kristie Shaffer
Susan was very knowledgeable and helpful!!
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March 2024 by Kevin Heine
Outstanding customer service and pricing options. Highly recommend.