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March 2025 by Clay Leiendecker
Rude staff unwilling to help and will scold you when you ask for said help 0/10
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March 2025 by Denise Gonzalez
Lowe's has good pricing on fencing but If you buy fencing haul it yourself their delivery is not good at all was suppose to get it delivered on Thursday never came they didn't call me so I called them then they tell me Monday so Monday it did come driver comes out with most of my order wrong then takes it back takes him all day to bring the rest of my order out and still didnt bring my screws so tomorrow I got to go pick them up.crazy and delivery os $79 so I definantly would not recccomd delivery.
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March 2025 by Kenny Kontras
No help from the staff finding what I needed. I guess their conversations amongst each other are more important than paying customers but the store was clean and organized. Got what I needed. Struggled loading everything by myself and mission accomplished
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March 2025 by Nick Joyce-Houghton
Pretty good Lowe's, friendly staff and really helpful. Some good deals some that aren't so great.
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March 2025 by Chad “C-Bo” Bennett Sr.
Great products
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March 2025 by Shaq Man
Great store Great people 😃😃😃
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March 2025 by Mary Alice Casey
We've experienced great service at the Lowe's at 3616 E Broad St. in Columbus, Ohio. Just purchased a washer and dryer this morning. Brandyn, a department manager, remembered us from a previous purchase and did all he could to help us get the most for our money this time. Iris, a new staff member, was helpful in getting us answers to our questions and helping us compare different brands. We highly recommend this store for large appliance purchases.
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March 2025 by Stephanie Steele
Great customer support
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March 2025 by Yo oo
I had several people who were helpful with helping me find what I needed
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February 2025 by Steven Frazier
Best place to shop
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February 2025 by Brian Hong
You'll find this location consistent with what you'd expect, offering a wide range of home improvement products and services just like other stores in the chain. One standout aspect here is the friendly and helpful staff who are always willing to lend a hand, whether you need advice on a project or help locating an item.
However, a word of caution about the checkout experience. It can be a bit of a bottleneck, especially during peak hours. If you're on a tight schedule, try to plan your visit during quieter times to make your trip smoother and faster. Overall, this Lowe's gets the job done, but timing your visit can make all the difference!
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February 2025 by Yvonne
Had a pick up order get to the location and it’s in a locker with paper tape on it. Unacceptable that I paid full price! They had plenty on shelf. I waited 20 mins before someone came to assist me. All the employees move slow like turtles like they are lost. Do better with customer service.
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February 2025 by Ben Stanley
It's a Lowe's. It's fine.
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January 2025 by Cullen Daniel
It's hard to find competent assistance.
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January 2025 by Sa Washington
Easy to make return.