Lowe's Garden Center is noted for its exceptionally helpful and strong customer service. Multiple reviews highlight employees who go above and beyond, with floor representatives providing detailed project help. Staff members are consistently described as friendly, valuable, and immediately rushing to assist customers, even with heavy items like 40-pound bags of wood pellets. This helpfulness extends across the team, as employees step up to cover for each other to ensure service is uninterrupted, making customers feel they truly matter. The store is also a recommended destination for home project solutions. For plumbing issues involving leaking faucets and a garbage disposal, one customer found a highly cost-effective resolution at Lowe's after receiving much higher estimates from professional plumbers. A customer service worker assisted in selecting new products, and the store's contracted installation company completed the work for a fraction of the quoted cost, resulting in great customer satisfaction. The combination of knowledgeable product assistance, strong in-store service, and affordable installation services makes Lowe's Garden Center a highly-rated choice.
Dave is by far the best customer service floor representative in this store period! He always helps us with all the details of the many projects we're working on! Thanks Dave!
February 2023
Surprised with variety of plants here than any other store.
January 2022
Amanda H who works here is so friendly and helpful in my search for a new house plant. She is really a valuable employee thanks again for your help!
