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February 2024 by Kaitlyn K
They are just amazing! We have seen all doctors all are amazing! They have gotten us in quickly and able to fix up all the kids with great support and service!
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November 2023 by Robin Sheets
Silver responded very well to her procedure that Dr. Tribuzzo performed. 4 teeth later and it’s almost like she never even had a surgery done. The staff was wonderful as always. Always grateful for Dr. Carlson and his wonderful associates. Thank you all!
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November 2023 by Carissa P
I take all three of my dogs here and have always had a great experience. My dog's needs and ages range with my 14 year old being the most easy going, but most medically needy - they take great care of him and helped me SO much when he was diagnosed with early stage kidney failure. They caught it early and with treatment he is living his best life! My other two are very nervous vet attendants and both vets and techs have always taken extra time to make them feel comfortable and safe. I appreciate the staff here so much!
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November 2023 by Todd Soliday
I brought my senior pit-mix here after a couple years of being without stable housing due to the pandemic and disability. I was so worried I was going to be judged. My dog is very sweet but does *not* like being cared for medically and had lots of anxiety to boot.From the moment we walked in the vibes were soft and warm. It was amazingly quiet for a vets office and we were able to get a room right away.Everyone we interacted with was so nice and the FIRST medical professionals (human and animal included) to ever ask if I would be more comfortable if they wore a mask, since they saw me and my partner wearing ours. I was blown away by the kindness and patience we were met with.They explained everything in full detail and ultimately left the decisions to us. We were able to come up with a new medication plan that has been so good for her, she’s like a whole new dog. Plus they never pushed for anesthesia to get a simple procedure done which I’ve been pressured to do in the past.This was such a great find, my dog feels so much better.
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November 2023 by S Crowder
We have brought our dog here for past 4 years for vet, boarding and grooming and always had a positive experience until they changed their billing practices. I understand everything has gone up but to bill for 2 days when they had her less than 24 hours is insane to me! I dropped her Saturday late afternoon and picked up on Sunday and it cost almost $90. Before they would have charged for 1 day which would be 1/2 that. Same with pickup during the week, no matter what time you get there they charge you for the entire day now. Before if you would arrive when they open you wouldn’t be charged. When I questioned it the lady working the desk blamed their customer and said she could have manager call me but I never received a call or any type of credit. Needless to say we’ll be looking for a new place to board.
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November 2023 by Jennifer Graham
Taking your pet to the Vets these days, is very hard, when the price of everything in life is at an all time high, but Dr. Triboni (sorry for the spelling) and her vet technicians saved my cat "Scotch" from her death bed. She got tangled up with a bigger animal of some sort and suffered from Neurological Deficiencies in her right eye and ear. She had an infected wound under her jaw line, and the top of her head a 2-3 inch scrape, leaving her with a part in her fur where ther is no hair. She had xrays, and no broken bones.Thank God!Scotch was cleaned up, sewn up, given iv, antibiotics, pain meds and, gabapentin.They gave Scotch love and proper care without going overboard with all kinds of expensive tests, that at that point was to late anyways, if she was going to die, the test isn't going to stop it. They sent us home and I nursed her to health for 2 weeks under dr. Triboni's care. The team new how much I loved my Scotch, and they started to love this sweet little girl too! Thank You to a fabulous team from the front door to the back!Jennifer Graham
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November 2023 by Mandy Shirey
Erin is the only one who can cut our anxious dog’s nails. She is so patient and understanding and everyone on the staff does their best to make Murphy comfortable. He’s gotten much better with his anxiety around nail trims and we are always grateful to Erin and team!
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October 2023 by Mimi B.
Prices keep raising with no notice. You just go in for next visit and find they are charging you more. Boarding and grooming are no longer affordable.
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October 2023 by Becca S.
This place has awful customer service and management came in the other day wasn't acknowledged and waited 30 minutes to be seen also all prices have went up significantly.
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October 2023 by S C.
The new boarding fees are a scam. They charged me $90 for less then 24 hours to let my dog sit in their crate! We didn't get anything extra, and brought our own meals. Before, I would have been charged about $45. Which is totaling fine for less then 24 hour period. But now you automatically get charged for 2 days! When I double-checked estimate at drop off she stated it's just estimate and when I pickup it will be accurate. I said ok but you did put note that I'm dropping off in afternoon and picking up tomorrow, she said yes. When I arrived the next day the that wasn't the case. The young lady responded that is what computer charged and she can't change. I told her that was nuts and didn't think it was correct. She said she would leave msg for someone to call me but I never heard another word!
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October 2023 by Kristen Neumeier
Our dog has had a chronic illness and we brought him to lifetime for a second opinion. They were prompt, proactive and compassionate. We discussed many options for his care and helped us make a good plan.
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September 2023 by Heather Lilly
Unfortunately we have a high maintenance pug and cat, so we have to visit the vet more than we’d like. The staff here are all very nice and provide excellent care though.Our dog actually enjoys going to the vet. She has to take several medications, but we can board her there when needed and know she is in good safe hands to meet all her needs. Their later weekday and Saturday hours make it convenient to get appointments outside of normal work hours, and if needed, you can call first thing in the morning to get same day appointments if something more urgent happens.They ask about our other pets when we are there for any of them, and call to get updates if they are having problems, so I feel like they really care about them. I highly recommend this office and the vets there.
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September 2023 by Liz Smith
Boarding experiences have been horrible, they are incredibly unclear about how much you will be charged. Two examples:Drop dog off at 4PM Saturday. Pick them up 3PM Sunday. Get charged for 1.5 days despite it being 23 hours. Their explanation is their system does it automatically and cannot be changed, overnight is 1 day automatically and since pickup was 3PM it was another half day. Except they don't open until 3pm. This can be acceptable but was not explained despite asking on the phone call reservation and at drop off.Drop dog off at 7am Thursday. Pickup Friday at 8am. Charged 2 days for this! I ask for an explanation for how 25 hours equals 2 days and am told its just our system we can't change it. When I don't accept that answer they can suddenly change the unchangeable system to only 1.5 days. Which is insanity to me, I ask why the half day and am told because they fed my dog which they better not have, I only gave food for 1 day. He also has fleas a week later after being previously groomed, bathed and flea prevention applied two weeks prior. Both myself and the desk inspected him for fleas with a comb before boarding.Scammers, plain and simple. Unclear with pricing, unable to adjust it until they suddenly can and they must go by some new calendar where 25 hours = 2days. There are too many other options for vets, I suggest you look elsewhere!!!
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September 2023 by Brandon Voit
Found their website on a ferret site and inquired about an appointment. Was told they only see cats and dogs, which is fine, but my 2 star review is because when I asked for an exotic vet recommendation I was simply told “I don’t know” and hung up on. Glad this wasn’t a life threatening issue. Decent customer service could have resulted in us still seeing them for our 3 cats. Tisk tisk…
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September 2023 by Rishi reddy
I boarded my puppy for 4 days and I am sure he was not fed as needed. He wasn’t given a bath as told, we also found a bug on him when we picked him up. When I called the facility they stated that they were getting new people trained but that doesn’t give them any right to mistreat any puppy. WOULDN’T even recommend that one star.
