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March 2024 by Erin Ranney
This kroger has a bunch of barbarians who work there and who also do NOT work there hanging out by the doors so they can falsely accuse people of stealing on their way out apparently. Always come to this kroger never been accused of this anywhere until tonight. At first I refused to give them the receipt because it's ridiculous in the first place because all those people just watched us in self checkout and saw us pay. The security lady tried to grab my cart and stop me that was full of BAGGED groceries. I then decided to show them my receipt, and they STILL falsely accused me of stealing. And they kept yelling it as if they were trying to publicly shame me for something I didn't do. There was a large man participating in this, he also got in my face SCREAMING at me and I asked if he even worked there and he screamed like a girl at the top of his lungs "NO BUT I USED TO". Not gonna lie, it got pretty heated because after realizing I did NOT steal anything, they still kept insisting I was stealing and making a scene about it. So yeah I got pissed. We are paying customers who ALWAYS go to the store for years now. Also we even go out of our way to go this kroger cuz we USED to like better than the one closer to our home.
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March 2024 by Chris Domoslawski
Good place to shop do have bargains
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December 2023 by Czarandom
On what is possibly the busiest shopping day of the year 2 days before Christmas, you decided to close half your self checkouts?Also, your store is woefully understaffed.Fire your managers.
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December 2023 by Makayla Bickers
I am absolutely MORTIFIED by the behavior of your employe Christian Thomas. He has shown that he can not be trusted when I, a customer, witnessed a horrible crime committed by him. On my journey in the frozen section for some pizza rolls I recognized an idol of mine, the wizard. On my way to introduce myself your employee Christian approached the wizard and started harassing them. Christian proceeded to curb stomp the wizard, leaving them in critical condition, and me not able to meet my idol. I write this I am approaching the hospital in my automobile. I suggest krogers puts Christian in anger management. Luckily, Gail Lewis was there to assist my idol the wizard.
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December 2023 by C K (Gdcurren)
Store is a mess. Items mislabeled for pricing. Only self checkout is open and no employees around to cancel items. No option but to leave my cart there and leave. Hour of shopping wasted.
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October 2023 by Jori Linscott
If I could give this store negative a million stars I would. I've been coming to this Kroger basically all my life and it is now the worst store on broad street. After today they have completely lost my business I will forever be going to giant eagle. Its Sunday they had only 2 checkouts open everything else was self checkout. The register worker had to find someone which took forever to A. Find someone over 21 to get the guy in front of us cigarettes, and B. Find another person after the system completely froze. We were in line easily 30 minutes just to repack out stuff into our cart and used the self check out for our over 100 items. The other working register already had a line almost to the meat department. The lines for the self check out were even bonkers. You're better off going to giant eagle or a different Kroger because this one just needs shut down since theres not enough employees to man it.
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October 2023 by Maritza Santiago
I recently changed my prescription to this Kroger and I have regretted it since. They have their drive thru close most of the time. I am handicapped and I can’t walk. Went 3 days in a row and it was closed, finally had to go in and they said their phones are down. ITS AN INTERCOME SYSTEM!! Can’t they fix it???? Ridiculous! Kroger is going downhill. I used to go to the one at Rosehill and stopped because in order to use their scooters you have to go in give them your drivers lic or ID in order to get a key to use it, then you have to come back from your car to retrieve your ID !!! Great services for handicapped people!!
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October 2023 by K
I personally love this Kroger. I love the staff, security guard. The store is always clean. Very reliable Kroger. Pharmacy used to be a nightmare but has appeared to have gotten better.
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October 2023 by Lauren Smith
Watch out for all the expired food they sell. This is now the 4th item I've purchased that was expired! Especially meats/ cheese
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June 2023 by Ed Dial
Always understaffed, never enough staffed cash registers open, forcing me to have to do the work which is frankly quite ridiculous. The pharmacy is a complete joke. If you have to wait more than 30 minutes for a prescription, you're doing it wrong. completely understaffed. Unprofessional and no longer functioning as a useful pharmacy for the community. I would avoid this location and choose any other chain for better results. Truly, despicable.
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June 2023 by Joyce Crome
I have been a frequent shopper here for quite some time. However, there are many items the store seems to not have, as well as no carts inside. I went in last night to purchase a watermelon and a few other items, there were no carts inside at all! Very frustrating! At this point I think I think I'll take my business elsewhere.
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June 2023 by Donna Bowers
Found everything I needed, plus there were some great sale items today ?
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May 2023 by MissMiki
Pretty good when they have what you need. A lady complimented my shirt so I felt a lot better abt my day after that, freaking love their end of night staff when its just teens/YA's because they're all my generation. Gives a weird sort of comfort that I can't explain.
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May 2023 by Ras Made It
Security needs replaced. This man clearly is no longer equipped to perform his duties. I was stopped on my way out about a single item purchase. I showed this man my receipt and the item. He proceeded to ask me if the item was on my receipt. I told him yes and pointed to the item listed on my receipt (he cannot see, he waits 50s and pulls out his glasses) then he asks me how much was it. Again I told him the price was on the receipt, it’s the only item on the receipt. He then says “oh this one thing is $22!?” I said to him yes “that’s why there’s a yellow security tag on it”. Long story short this took up roughly 2-3 mins of my time that I can’t get back. Thanks for nothing.
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May 2023 by H M Q
I can't figure out how to play Farkle. I guess i have to go on you tube.... nothing to report at this time.