-
April 2024 by Debra Sech
Just dislike phone service when ordering refills. Staff seems nice enough.
-
February 2024 by TNT
Nice service
-
May 2023 by Barry S.
I've shopped Kroger stores around Ohio for 4 decades and this one at Eakin Road and Route 62 in SW Columbus is the only really bad one I've ever seen: no cashiers at their stations even an hour after the store opens, the self-checkout stations you're forced to use are backed up and constantly break down, aisles are continually blocked by employees stocking shelves - sometimes completely blocked, many shelves are frequently bare or have only 1 or 2 items - even name-brands, aisles frequently have packaging waste all over the floor, etc., etc. The only reason I shop here is that it's close to home and opens at 7am. I've sent 'feedback' on the deplorable conditions of this store to Kroger's corporate office for many months now and have not seen any of these problems fixed - all of which can be fixed easily and quickly. That they are not, even when confronted with shoppers' complaints, doesn't say much for Kroger or this particular store's management...
-
April 2023 by Karin Balden
I have been coming here since moving to Grove City two years ago. The staff are always polite and ask if I would like questions answered. Since I don't do well on generic medicine I trust this location to give me the correct meds and dosage. Last fall I came to the clinic and got a diagnosis and meds to take home, thus preventing me from having to go to the emergency room
-
March 2023 by Steve Clarkson
Never had a problem with them. My stuff is always ready when they say it will be.
-
January 2023 by Tracy B.
This has been the worst customer service experience the store #587 Short North 1350 S. High St. Columbus ohio Krogers charged my healthy benefits card 73.51 but had to rer-ing at different register so she canceled the transaction and credited my healthy benefits card at customer service said they refunded it but never days and many hours later the store referred me gift card number which was incorrect. After finally using customer care chat from 1:30 - 4:30 she told me to return to store. I ask her to hold while I confirm with store. Again store told me they couldn't help me... when I returned to chat to tell her this she said to call another number and promptly hung up. Don't go here ever. The horrific zero accountability zero! They still have 75$ and never refunded it.I have a disability and am very limited income. This is a large part of my food budget. Stay away from this store Aldi or Giant Eagle but NEVER Kroger!!!
-
October 2022 by K
Rude employees when you call in and pick up in person, seems like everyone has an attitude. Terrible customer service. Will be switching to a different pharmacy.
-
June 2022 by Bridget McGhee
The workers there are so nice.
-
February 2022 by Mary Morgan
Made me wait 2 days without my seizure meds n caused me to go into a seizure from going without my meds and I’m 6 months pregnant!!!!!!
-
December 2021 by Gamesett E.
well to star i never realized my sugar was so very low my husband and i shopped there I was not really paying attention i handed the cashier my money my husband yelled from behind the card hun you gave her XYX i went to get it back the huffier grabbed back like it was her money i reported it if i had felt better she would have been mine that funky little blonde began to get on my last nerve top it off the grown ass I believe to be handy cap starts making little moves to my husband she handy cap not stupid she is always wanting to touch. We stop going there were always some kinds of look like drug dealing in the parking lot so yes that's a NO for us
-
November 2021 by Jeremy “JDog” Bickerstaff
The absolute slowest pharmacy in Columbus. The little Turtle ? pharmacy lol.
-
September 2021 by Rich G.
i went in today against my better judgment and was as disappointed as ever. COVID prevention measures are widely ignored. About 1/3 of the customers were unmasked. I saw one employee with no mask and a security guard with the mask below his chin. It reminded me why I don't go to this Kroger any longer. I'm a long time customer, having attended the grand opening many years ago. I prefer to drive another 15 minutes to a grocery where I feel safer. Also, there's no attempt to sanitize carts which seems to be common practice at most groceries.
-
September 2021 by Lauren
Female pharmacist is extremely rude. I was trying to get more information about a patient's med list and she scoffed multiple times acting like I was bothering her. If you don't like your job, don't take it out on people who are trying to help others.
-
April 2021 by Jeremy Bickerstaff
The absolute slowest pharmacy in Columbus. The little Turtle ? pharmacy lol.
-
April 2021 by Eric 1
Extremely rude and the service sucks.
