-
December 2023 by Carly L.
I was recommended this shop from a dealership for a repair related to an accident claim. I am so pleased to have found a shop I trust and will continue to return to when I need car help! They're personable and willing to help. I didn't have renters insurance (lesson learned) and they were able to get my car done in 1 week. Thank you Keens!
-
November 2023 by Sandra Cook
The tech was pretty quick on giving me an estimate. I didn't get any work done. The price was reasonable for my rear driver side bumper that needed to be snapped back on. I will get it done there.
-
September 2023 by Makayla Anderson
I was referred here by my insurance and Sunroof Express after my sunroof shattered while driving. Paid my deductible, new sunroof was ordered and sent to Keen’s. I called Thursday September 7th to try and schedule the repair. I can’t remember the name of the woman who answered the phone but she was very rude and had a tone from the start. I tried to explain to her that I don’t have a flexible schedule due to working and being a full time graduate student, but she didn’t seem to care at all. She wanted me to drop my car off first thing in the morning and said usually the car stays in the shop all day and people get it at the end of the day, I told her that wasn’t possible for me because that’s my only transportation, I don’t have a rental. I tried to reiterate to her that it’s just a single panel sunroof (which multiple websites say take only 60-90 minutes to repair) and not a panoramic and she rudely said “I know that, we do them every day”. Even though their hours online say that they’re open until 5PM, apparently the person who fixes sunroofs leaves at 4PM. When I asked her if there were any other shops I could go to, she rudely said “I have no idea”, and when I told her their hours won’t work for me, she said “Okay, bye” and hung up on me. Now it’s a few days later and availability has actually opened up in my schedule for next week, but I refuse to take my car here after she was so rude. I’ll be taking my car to Ricart where they’re always really helpful and kind.
-
September 2023 by B Hoffman
Was sent here by my insurance and Sunroof Express to get my shattered sunroof replaced. They were quick and everyone was very friendly and professional!
-
July 2023 by Valerie Kieffer
Called my mechanic, whom I trust, and Keen's Body Shop came highly recommended. Dave was kind, helpful, and answered all of my questions.
-
July 2023 by Madison M.
Keen's went above and beyond. They fixed my bumper and it looks brand new. It was a small job which they were able to complete in one day. Well worth it!
-
June 2023 by Kelley Harding
On Feb 9th called LINKS glass service with State Farm insurance to get glass sunroof that had shattered on my son's Kia Optima. LiNKS contacted Sunroof express to replace the glass and that job was given to Keens. They fixed the glass then I drove home. On Feb 15th it was unseasonably warm (70 degrees) and my son opened the sunroof but it would not close. Took it back to Keens where they did a temporary fix of getting it shut, told me that the frame was cracked, and that they would get it taken care of. They said that it must have been cracked when it was installed, bit then made no effort to contact Sunroof express or State Farm to make things right. Here we are now in June and they still had not fixed it after being contacted several times. My insurance agent finally today is getting the repairs done by a different shop. All one needs to do when they drive up and look at the car graveyard to the left of the shop. I have a feeling I am not the only one with issues with this shop.
-
June 2023 by Jason Garren
I was getting some work done at Keens body shop on 5th Avenue they did a really good job it took a while but it looks absolutely
-
June 2023 by Brenda Schatz
Sunroof repair parts came in telephone call 3 hrs later all fixed very pleased with the repair job.
-
February 2023 by Thomas Conner
Dave is the best guy I know they did a excellent job on my vehicle.
-
February 2023 by Maycey Beagle
Worst freaking experience ever. They are rude and didn’t fix our car twice after we got insurance to cover the accident to fix our car it took them months to fix it for one. And then we’ve had to go back 2 times to get them to do a alignment on our car and still has yet to be done cause we had a inspection done after and guess what was never aligned and this is brand new car too. And now this is the 3rd timecto go get an alignment done and hopefully it’ll actually be fixed. Tried to put after market parts on our car and everything I will never recommend this shi*ty place to my worst enemy. Go somewhere else and save your time and money else where.
-
February 2023 by Sofiya Dahir
They kept my car for three months and didn’t fix ANYTHING. Please don’t waste your time here!!
-
January 2023 by Natalie Wilder
Not reliable and rude staff. Refuse to keep you updated on what’s going on with your car. I continue to get different dates when they will start working on my car & continue to give me excuses why it hasn’t been completed yet. Having little to no communication on what’s needed. Parts aren’t ordered timely. Very disappointed with this body shop. Do not use!!!Service: Body & Trim
-
November 2022 by Rebecca Chamberlain
Quick, high quality, reliable, service. What more could you ask for?... Reasonable pricing! Yeah!!
-
October 2022 by Evelin B.
I had to get my key fob repaired. The workers and owner treated you like family and the service matched. The team looked like they worked cohesively on projects to get the best outcome for the costumer. Would recommend to anybody!