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December 2023 by Donald S.
Had a good experience with Lindsey Honda and with Mark Collins. He's a sharp salesperson and I ultimately respected his negotiating style. He also keeps a good memory of customers and was quite personable. Would be happy to buy another car from Lindsey Honda.
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December 2023 by Ken R.
Purchase experience was truly top notch. From email interaction in advance to switching models entirely, they rolled with everything and made the process as smooth as possible!
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December 2023 by Daniel B.
purchased A 2018 honda approx 60k miles. 8 weeks ago. my first problem 1 week after my purchase was the tires where all cupped up and making a loud road noise. I took it to there service dept. they informed me that they where in bad shape but would not replace them. on the second week. the battery went dead and left me stranded at work. I couldnt get any response or help from the dealer. all my calls was transfered and never returned after many times calling.i had the battery tested at a local shop. it was the original batt. so I purchased A new one. then 1 week later my steering started sticking while driving. I contacted the dealer but again no help from them. they did inform me that I could pay for the repairs. this is A very bad safety issue And the car is unsafe to drive on the highway. my next step is to contacact american honda as well as atty general. buying A car should not be like this.
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November 2023 by Karen C.
I used to love Honda until I bought a used car at Lindsay Honda. The car didn't have any floor mats so the sales representative said he would order them and call me when they came in. When I called a couple of months later to see if they came in yet he didn't even remember telling me he would order them. I didn't even think about getting it in writing because he seemed honest. I called and left multiple messages for management with no luck. And now the sales representative no longer works there. Now it has been over a year. When I finally talked to a manager I was told that it has been too long since the car was purchased to be able to do anything about it. The floor mats aren't expensive, so that's not the issue. I feel like I was lied to so he could get a sale.
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November 2023 by Ami B.
This was my first experience with Lindsay Honda. I friend who is a regular customer assisted me with scheduling an appointment with a salesman. Anthony was accomodating, courteous and professional. He took time to understand what I was looking for in both my price range and needs in a new vehicle. 5 stars to my salesmen. Now, finance on the other hand was a nightmare. The establishment is busy, so a wait was to be expected. My appointment was at 2pm and working with my salesman for roughly two hours. The additional 4 and a half hours I spent at the dealership were directly waiting on finance to finish my paperwork. We were notified we were next in line, our finance person was taking a restroom break due to such a demanding day, which is understandable. For the next half hour I watched her walk around the dealership, complain to her boss and prolong the process even more. When we spoke to her boss about what we were seeing and how long we had been there, he told us theres not much he could do, they had already done 60 deals that day. Finally I was called to the office to sign papers where I was met with such attitude and rude demeanor fro my "finance specialist". When confronted about her rude tone and rushed process, she began to cry. The SOBBED endlessly while trying to read and explain my paperwork. I told her this was an important step and I needed to be able to understand her. She left. Her boss returned, even more rushed, unable to explain why things were not itemized properly and did nothing to make my finance experience any less stressful. I have never been part of such a terrible situation leaving me wishing ONLY due to finance that I had stayed in my hometown, 40 mins away and not even made the trip. Salesmen 5 stars, finance department negative 5. Disappointing.
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October 2023 by Jeff D.
Great process with our purchase and overall experience to find the vehicle we wanted in a short time.
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September 2023 by Toni D.
After waiting about 20 minutes I was greeted with a "Yo what's up". Which I think was very unprofessional. But the customer before me whom was a different ethnic group was acknowledged with a "Hello how can we help you today". It's sad people think it's okay to be a certain way because they think they are trying to make someone else feel comfortable. It's rude and offensive, and just shows how ignorant our society can be.
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June 2023 by Vilanie C.
If I could give this place zero stars I would. Lindsay Honda sold me a used car with no working AC and will not take responsibility for it and is forcing me to PAY to have someone look at it- from the sales to the service department, everyone has been demeaning towards me, unhelpful and has turned me away numerous times instead of actually letting me speak to a manager which I have now asked over the phone and in person to do so 4x times. This establishment does not care or bother to have any sort of customer service after they have sold you a car and met the quota. Never again.
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March 2023 by One S.
good service but EXTREMELY expensive!! I don't recommend Lindsay Honda if it not for the convenience!!
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March 2023 by Alexandra A.
Purchased 2 used cars from this location. One car had a check engine light on. We were told they ran diagnostics (while we were there) and the check engine light was only for an O2 sensor that needs replaced. They reset the sensor at that time and stated the car was safe to drive and we can have our mechanic replace the sensor since it is a small repair.Once the car was purchased and taken to our mechanic within a couple days, we come to find out the dealer (MONDALE BRADLEY) lied. It was not an O2 sensor and is in fact the catalytic converter failure light. So the whole catalytic converter needs replaced.Now when these diagnostics are run there is a code with letters and numbers that come up that matches to a part, So there is ZERO chance there was a misread of the diagnostic code.When Lindsay Honda(MONDALE BRADLEY) was contacted we were basically told we were SOL and they made sure the car was "safe to drive" when we purchased it so there is nothing he would do to help. They would not offer us any help or assistance in replacing the part or covering for our mechanic to replace the part even when we would be willing to pay half. We were just wanting acknowledgment of the lie(or mistake) and some help on their end for the massive over-site/lie.I don't know how a part failure that can end up blowing my engine is "safe to drive", or how their mechanics read the diagnostic code as an O2 sensor when there is no way that code matches that part, but now I have to figure out this large repair and I never would have purchased the car otherwise if we had known.
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March 2023 by Olayiwola Y.
Great place and great people, good customer service.
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March 2023 by Tatiyana P.
thank you to ashadenn for making this dream come true. she has great people skills and always helps find the best fit for me!
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March 2023 by Tim H.
My experience with Lindsay Honda has been great. Working with Mike Houston was easy due to his expertise. His knowledge and professionalism speaks for itself. I would recommend Lindsey Honda and Mike Houston for any of your Honda purchases.
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October 2022 by MaryElizabeth I.
Honda Accord Hybrid in for maintenance driving home after and the engine light comes on. Take it in later. They forgot to refill the coolant
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June 2022 by Danielle J.
This dealership takes advantage of the customers and the shortage of new cars on the market by charging a "limited market fee" on their brand news cars. They also add in a paint protection charge because "they need to keep their employees paid". This was a legit reason one of the customer service agents e-mailed me. I went to Honda Marysville and bought a brand new Honda Civic si for MSRP two weeks later. Lindsay was trying to charge me $8000 over MSRP. What a joke, do yourself a favor and buy elsewhere.
