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“I love Tractor supply and this store is great in general. I buy dog food here regularly and also things for my garden, most recently stain for my deck. They have so many items and ship to store pick up is so quick and easy!”
“Have been coming here for several years now for a range of products including tops, vanities and kitchen cabinets. Folks there are knowledgeable and courteous and it’s been a great experience every time.”
“This Lowe's is awesome! I wish I knew the name of the bald gentleman who helped me at the paint counter, but after I melted the paint off the wall in a rental apartment he was able to paint match it so well that I didn't even have to paint the whole wall! Literally identical in color and sheen and he matched it from a paint chip smaller than a fingernail. Plus, he and another employee helped me get everything I needed having never painted anything before. Thank you so much for your kindness and patience, I hope all of the employees here are recognized for how amazing they are!”
“I've been shopping here since they opened. This store has the same items as every other Lowes. A couple of times, I had to go to another Lowes because the selection was low for an item.”
“The staff at the Dublin Granville location was very nice. Lawrence did a floor demo for me. I appreciate the staff’s excellent customer service! I already told my neighbor about the store. Thank you guys for all of your help!”
“Update: I went back today to pick up my refrigerator and stove, and Kay was again outstanding in her customer service!
I went to Lowe's to look at refrigerators. When I was ready to buy (I also found a stove), I met Kay. Kay went so far above and beyond...there are not enough words! I left there a very happy customer! The service was excellent!”
“Solid lowes location with typical lumber and hardware that you can expect from a lowes. My only knock is the location can be a bit rough, I always make sure my doors are locked. I use the app and verified my veterans benifit and get 10% off. There is a few times the prices in the store vary from prices online or on the app and everytime it has occurred, they honor the lower price. Last week I got a 200$ Metabo nail gun for 107 due to this.”
“My daughter and I came into the Home Depot on Grener in Columbus, Ohio right before closing. We were desperate to find a tool to cut a ring off my daughters finger, as it was stuck and she needed to remove all jewelry before her wisdom teeth extraction in the morning. While everyone was kind and gave suggestions, Scott stepped up and took us right to the tool section and helped us pick “THE TOOL” to snip the ring right off her finger. To say we are grateful for your help, is an understatement! Thank you for your incredible customer service, Scott, it is very much appreciated!”
“Regarding this visit only, I was shopping to replace outdated smoke and carbon monoxide detectors. An employee actually approached me to see if I needed help. My recent experiences have been searching for help, and if I found it, getting incorrect answers on where to find something. I hope this was a sign of change in customer service and not just a fluke.”
“Outstanding experience at this location. So much better than the others I have been to. Every associate was willing to help me with a smile. Several people helped with my purchase included Brenda Shilpa and Josh. Outstanding customer service. Kudos to management ?”
“Marie from garden did an amazing job helping me find someone who could better assist me with finding a very difficult to find product! She led me to Jaime who was able to locate and help pull down the item from a top shelf and assist me further. I really appreciate to time and dedication put into my satisfaction here at Home-depot :)”
“I absolutely adore Menards. I had always gone to the other Home Improvement stores until recently. I'm in the middle of a renovation project and have bought lots of different items from Menards, and it's a good thing because we have needed to exchange a few. The return process is super easy and fast! The return time is longer than the other stores too. And the 11% rebate will come in handy for the next project. I want to give a shout out to Dustin, Devin, and Fred for their awesome response to my garage door challenge.”
“I'm still going to give 5 stars because the employees in the garden center are top-notch. But, I have to be honest, the prices of flowers have gone up quite a bit, and unfortunately, they did not have what I was looking for. I did find some gorgeous daises and bi colored verbena for my hanging baskets.”
“Today I ordered mulch for pickup. The young man at the gate was very pleasant. I asked him if someone could help me load the bags of mulch. ( I'm a senior with a bad back and other health issues ). He said I will send someone over. Then another young man came over to help me load the mulch into my car. They both were so helpful, kind and professional. I shop this Menards because the majority of their employees are exactly the same way. You can tell they like their job. It shows.”
“If you need help at this store, look for an awesome associate called FRED JONES!! Excellent customer service. He took his time to walk all the way to the front of the store to check on the availability of a product (because I couldn't). Thank you, thank you”
“I'm crying my eyes out as I leave this review. My oldest brother was diagnosed with lung cancer. He was starting chemo so I thought it would be nice to get him a lift chair. Around this time, my husband was fighting a terrible bout of Covid. I ordered my brothers chair via Menards website and thought it would take a while to arrive so I'd have time to take care of hubby. NOPE! That bad boy was there lightning fast. I called the store in a panic and spoke to a very kind gentleman named Tony. He assured me he would hold the chair. Today, my brother is moving into his forever home. I pray to God that he'll be there for a long time. I looked on the website, and it showed I was past the pickup time. My heart sank to the floor! His chair was gone! I called the store. I got a manager who located Tony and this amaaaaaazing human had held the chair! This kind of kindness and thoughtfulness guarantees we will continue to shop Menards! Thank you so much, Tony, for being a man of your word. May God bless you and yours! Sincerely Sunshine Wilkey Culbreath!”
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“I had the good fortune of being referred to Jim Brown at ProSource in Columbus. He deserves the highest rating possible for his knowledge of the flooring industry, his timely responses to all of my questions, and his ability to make things happen. With his help my project went very smoothly!”