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March 2024 by John Robinson
Decent spot sorta felt like the woman at the front desk was rude but maybe she was just having a bad morning or just hates her job. The car was nice though an got great fuel mileage. It was a Toyota corolla.
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February 2024 by Jodi Duncan
This place is a joke ! The people who work there are completely incompetent ! My husbands truck was hit . The other persons insurance should have been billed, hertz never told us we had to oay upfront then get money from insurance co. 8 months goes by and they call and say we owe $500.00. I tell them I’m not paying it . Get it from insurance co. Then see a charge for $902.00 . They took it upon themselves to charge my card. I would never use this company again! Horrible customer service and experience!!!!
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February 2024 by James Taylor
Great staff and wonderful service.
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December 2023 by Andrea STULTZ
Nice...was able to go to better places..money is life
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December 2023 by Brian Clifford
Had to get rental while my jeep at the dealership
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November 2023 by Kevin Walker
Allowed me to get my rental a day early.
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October 2023 by Seth Adkins
Rental car through my insurance because of an accident was an easy experience to pick up and to drop off. I will definitely use them over Enterprise any day!
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June 2023 by Barbara Shaw
Everyone was great. Efficient and friendly! Always enjoy renting there!
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February 2023 by Brenda Hayhurst
Shout out to Erin and Justin. I was very impressed with your customer service.From check-in to check-out you couldn’t have been more accommodating. Thank you. Would highly recommend renting car from them.
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February 2023 by Brandy Reichenbach
They are great . Keep.up.the good work . I'll keep you updated. I have not turned in my car yet ...
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August 2022 by melissa patton
Hertz quickly helped into a rental car last minute. The branch manager was accommodating and friendly.Cons: no after hour car drop off.
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July 2022 by Maureen H.
+1 (614) 351-1570 1535 Georgesville Rd Columbus, OH 43228 United States I called 3 times today at 3:30 pm before they were even about to close. Each time they quickly answered placed me on hold for 2 minutes and then the line would disconnect. I finally was able to leave a voicemail after they closed just letting them know the rental had been dropped off at the body shop because my car was finished early. I understand how much people want to leave work on a Friday at the end of the day, but just shocked at the lack of customer service from this location.
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April 2022 by Sarah Cupples
Hertz really saved the day for me recently, when another rental car company left me stranded. This location is right down the street from Caliber Collision (where my car was being repaired) and the Hertz folks were able to set me up with a peppy Nissan Altima for three weeks. I should have just chosen them in the first place! I'm so grateful for their kindness.
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March 2022 by Beth Braddock
Stephanie did her best to get me into a car fast when I needed it. Other rental places did not have anything available. She was pleasant and helpful.
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September 2021 by Gaberialle Bryson
Guy was super rude and made us call our insurance to verify and still gave us a hard time. Never had this issue with any other car rental places. Probably never using Hertz again bc of him. Enterprise has better service.
