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November 2024 by Chad Denman
Excellent service, very professional, and a great location.
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October 2024 by Chrissy Burns
One of the best massages I’ve ever had!
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October 2024 by Marie Grappo
Extremely pleased from start to finish. Became a member and look forward to all their services.
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October 2024 by Maureen Billisits
I have been a member at another massage spa for almost 10 years. The overall experience has declined so I wanted to try a new place. Booked a one hour massage at Hand and Stone in Reynoldsburg and it was great! Friendly service, great relaxing atmosphere, and my masseuse was exceptional! My massage was really wonderful even tho I booked it the night before. I literally thought I would not get a good masseuse due to late booking, but she was great. All staff looked professional (not like my previous spa place). I immediately switched over to Hand and Stone and signed up for their membership.
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October 2024 by Julianna Reed
Excellent service! I came in not really knowing what I wanted, and they took extra time to figure out a plan that would work with my difficult skin situation. I highly recommend them!
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September 2024 by Heather BeynenKane
DeMaria was fabulous! I had never had one of their hot stone massages and had decided to try one on my last visit. I got stuck in after school traffic but the staff was kind,understanding,and accommodating. I will be booking again at this location. Thanks for a wonderful, relaxing experience!
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September 2024 by Karen Frye
Mike was great. He listened to me, spent more time on the spots I requested, and provided ideas to prevent the severity of my issues going forward. Highly recommend.
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September 2024 by Courtney Kellum
I had a great experience. My massage was wonderful and the staff was very friendly. I will definitely be back for more services!
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August 2024 by Jamila Hassan
Wish there was a way for zero grading. I had the worst experience with Hand Stone and Spa. After they increased membership price I attempted to cancel my membership and after two months of delay they finally cancelled my membership. I had two credits worth $160 remaining in my account and so recently I called to schedule an appointment to use my credits only to be told they deleted my credit balances from account. I tried to dispute and even asked for a manager but the girl on the phone said nothing can be done and there was no manager. I asked her for a manager to call me and as of today no manager had returned my calls.
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August 2024 by Kailey Harned
Ashley, Michael, and Shakiyla are all phenomenal! I’ve been to all three of them for my monthly massages and they never disappoint. They are all very knowledgeable, patient, and professional. I have a lot of neck and back pain from my career wrecking havoc on my body and they always help me to feel better and relax. This office is so inviting, friendly, clean, and I’ll be a patient here for a long time to come. I drive 30 minutes to get here but don’t mind one bit because it’s worth it. Thanks Hand and Stone for being so patient focused and accommodating.
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July 2024 by Ryan Duffy
I’ve had a H&S membership for several years and have nothing but great things to say about the services and professionalism from the attentive front desk staff to the skilled massage therapist and esthetician I see on a regular basis - Linda & Kait. A++ every time! Both have an incredibly calm presence that immediately puts me at ease. Linda is responsive to my needs, relieves my stress, and gives me relief from my sciatic nerve issue. Kait is so thorough and knowledgeable of skincare. I finally found someone I trust with my super sensitive skin!
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June 2024 by Jackie Avery
Great experience! They were very professional and listened to me. I can't wait for my massage next month!
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June 2024 by Aliya Marshall
I had a wonderful diamond Glow facial with Teresa. She was very knowledgeable and helped me get the Glow I was looking for. My Husband told me I look so clean and beautiful!
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May 2024 by Melissa Brown
This was a wonderful first experience at the New Albany Hand and Stone! I was able to schedule over phone, same day with a phone call. The scheduler was friendly, knowledgeable and engaging.My massage therapist was Linda and she was great! She asked questions of my needs, and truly listened delivering an experience tailored to me. I will request her again. I added on a foot wrap enhancement that was a good addition to my experience and upgraded to 90 minutes. The introductory price was good and I got value out of my experience. They offer a monthly membership that seems customer friendly that I will consider for the future.
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May 2024 by X
Excellent massage. Everyone is so kind.
