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August 2023 by Eric Phillips
I got a storage unit here when it was still called Geat Value Storage. After it was bought by Store Quest the rates went up and they limited access to our storage unit which was very inconvenient. More money and less access? If im paying to store my belongings i should be able to have access to my belongings at all times.
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August 2023 by Andy Lamb
Facilities are nice with one exceptions. The exit gate keypad needs moved out about a foot as it’s hard to access and then line up to exit. Turning out of the entrance can also be a pain but that’s the city’s fault.
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August 2023 by Joshua Tasman
The property manager Terry was so understanding and helpful and helped even at the very end of the his shift and I really appreciate it as I was running late. So grateful.
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July 2023 by Rick Phillips
Staff was very helpful and went above and beyond to ensure I had all the information I needed. You could tell that Terry took pride in his work.
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June 2023 by Eric Ulasiewicz
Terry was amazing helpful. Went above and beyond to help get us get the most from the purchase of the storage units. Thanks
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June 2023 by Matt Roush
Great service! Always friendly and helpful. Will use again!
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May 2023 by Olimpia Stewart
Staff is very helpful very informative would definitely recommend to all family and friends they were very helpful as this was my first time renting a storage unit the Store Employees are so friendly the units are clean and there are no pest Thank you to the Property Manager Terry & the entire Storquest team
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April 2023 by Richard Dunlap
Great management. I previously left a bad review but I received a call the following day and my concerns were addressed. Great responsiveness!
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February 2023 by John Scott
This place is the best. My father had used them for years, and when he passed away, the staff were always available to help the estate in any way. The storage unit was great too. Affordable and accessible. A very good deal.
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January 2023 by James Pierce
Property manager terry is very knowledgeable an knows his units will definitely be recommending this storage to all of my friends
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December 2022 by Juanita Fill
If I could put 0 stars I would.Customer service is absolutely TERRIBLE!Albert Allen the district manager is very rude, unprofessional, has absolutely ZERO means to help with anything that is wrong with this place! Does not care to make the customer happy, just worried about himself! When asked why the rent was increased he said they sent a letter, we did not receive the letter because the post office has been terrible & his response is “that’s not my problem” SO I get penalized and have to pay more instead of given the time to find somewhere else. My rent is INCREASED and access is decreased.Only open 9-6 M-F but every time I talk to someone it’s “temporary” yet it’s been this way for over a year now! Why has this issue not been fixed?! I work only the hours that they’re open. How does that even make sense??? I pay to have 24 hour access to my stuff & I can’t even use it. Seriously one of the worst storage places. I will be changing places very soon, if I’m even able to get there when open and get my stuff out. Oh, & anytime I call someone they’re rude and don’t even try to work around it to be able to let me get what I need out.
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September 2022 by Silas Max-Dixon
Budget friendly storage if you're in transition and need a place to temporarily store some items.
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July 2022 by Jessica Turner
Not sure why I don't have access to my unit and my stuff on a weekend day. What since does that make? If anything a 'closed' day should be on a weekday. There was a car inside of the gate next to the office today,(like it is most days) but I couldn't get in the gate. Why?
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May 2022 by Alyssa Long
Terry at the front desk was so helpful and professional. They have great customer service. The Units and facility are clean and well cared for.
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March 2022 by Hannah Arnett
Zero stars if I could rate them. This place is a huge scam! Stay away from this company at all costs.
