Gordon Food Service Store is a spacious and clean grocery store offering a wide selection of bulk and everyday items. Customers describe it as a go-to restaurant supply store with great prices on many items, including produce and bulk buns, though some note prices can be higher than competitors and advise watching costs. The store is noted for its huge walk-in cooler and customer-accessible meat and produce departments, with produce that lasts well. The environment is consistently reported as extremely clean, inviting, and well-stocked, with more room to move than a previous location. The staff receives positive remarks for being helpful, consistent, and efficient, with managers assisting on orders and employees aiding in finding items. However, some reviews mention that staff can be hard to find at times. The store features popular grab-and-go options like roasted and fried chicken. A standout highlight is the fresh popcorn area, which smells good and offers delicious, flavorful popcorn at a good price. Some criticisms include a changed product selection since moving locations and accessibility challenges for those using mobility aids, as some products are hard to reach. A significant complaint concerns the beef meatballs, which some customers found to have a declined quality or inaccurate labeling, advising others not to purchase them. Overall, it is viewed as a great overall experience and a big improvement over the old location, with many customers planning to shop regularly.
