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February 2024 by Lisa R.
The food in the bakery is almost all frozen and never fresh baked! The Bakery Manager's Customer Service sucks! The Ambiance sucks! Do yourself a favor and go anywhere else!!!!
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August 2023 by Daniel A.
I have to say I don't typically shop here, but I got some very dis tastful zucchini last week from Walmart, and so I wanted to see what I could find here. The floors were clean and isles easy to navigate. I was blown away first their produce is amazing, size, color, flavor, and so good. The customer service was amazing, and it was so easy to find what I was looking for . The best part was that the prices were fantastic, which I didn't think they would be. I will 100% be shopping here more often. If this review helped you at all, please mark as helpful and follow me for more reviews around the world.
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June 2023 by Kyle P.
I remember shopping at this location when it was a regular Giant Eagle store, but renovations and remodeling converted into one of their Market District stores and they call it the Market District Upper Arlington despite having another Market District store at Kingsdale Shopping Center in Upper Arlington. I will be going back to this Market District in Upper Arlington, but close to Dublin and they have their own Market District too.
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April 2023 by Georgette Ferrell
Fresh, not over priced, many brands, giant eagle brand, and Boarhead my favorites
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October 2022 by Joe N.
I have been a loyal customer of Giant Eagle since opening stores in Central Ohio 20 years ago. The location at the intersection of Bethel Rd and Sawmill Rd (Upper Arlington Store) has been my preferred grocery store location for two decades until recent months. The thing that has turned me off the most about all Giant Eagle locations is the idiotic decision made by corporate to have two different loyalty programs that customers must choose between. I continue to be a FuelPerks member and therefore I am denied the sale prices that only MyPerks members get. The same loyalty card is scanned regardless which loyalty program you select, but my loyalty obviously doesn't mean a thing to Giant Eagle. One of my included photos shows that MyPerks members get blackberries for $4.99, but FuelPerks members have to pay $5.99. Numerous items I was looking for today were a dollar or more less than what I would have to pay, so I did the only logical thing that came to mind. I left my cart of items sitting in the aisle, walked to my car, and drove to Kroger. Screwing loyal customers, like me, is not a wise move - especially in this economy. The prices at Giant Eagle are higher than every grocery I have frequented except Whole Foods. This GE location is under MAJOR renovation, everything has moved within the store, so it is difficult to find things. When you do find what you are looking for, pay very close attention to the shelf tag too because I encountered numerous items stocked in the wrong spot and the shelf sticker doesn't match. My photo of Tostitos is a good example. The Tostitos Scoops in the photo are NOT part of the promotion shown on the shelf tag. The shelf tag is for Tostitos Restaurant Style, so I'm sure many customers have encountered that Scoops are $5.59 per bag no matter how many you purchase. To top it off, Giant Eagle locations are converting to predominantly self-checkouts. That fine for 1 or 2 items, but not for large orders.
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August 2022 by Slava Luchianov
Giant Eagle is my favorite chain
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June 2022 by Adam Desmond Rayne
TERRIBLE DELIVERY SERVICE!!
I have had issues with almost every curbside order I've placed at this location. I've tried to order from other Giant Eagles but the website only allows me to use this one for delivery. I use delivery because I work alot and don't currently have a working vehicle.
So, I ended up calling the corporate customer service line this time to cancel the order and get a refund after waiting 3 hours past my scheduled window for the delivery. When the CSA called the store to cancel the order they tried to tell them that the groceries were on their way. Now that's really strange because I had called the store first maybe 15-20 minutes before to get an ETA on the groceries and was told that for the last 30-60min they'd been unable to contact the delivery service they go through and that when they heard something they'd call me back. No one had called in the time it took me to call the customer service line and schedule a call back.
The order got cancelled and maybe 20 minutes after that we get a knock on our door and it's some guy delivering some groceries to us. I say "some groceries" because it was a few things I had ordered but stuff they originally told me they didn't have enough of they gave me, and I was missing stuff that I was supposed to receive . So, yea, I will not be using curbside in any capacity with Giant Eagle at all ever again.
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May 2021 by Liberty L.
Stopped at this location quickly while in the area to pick up some snacks and light bites- this store was spacious with wide aisles which made for a seamless browsing experience. It seemed clean and lots of items were in stock. Perfect for a quick in-and-out trip! Plenty of parking spaces.Self checkout was very efficient as well.
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August 2020 by Bethany Dukat
Clean store friendly helpful staff great place to shop
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August 2019 by Pam Zych
Nice grocery store.
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August 2018 by Michael Japack
Great subs. The 14in. will last at least 2 meals.
