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March 2024 by Johan Ander
I'm 15 and the worker cussed at me. Never open on business hours.
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March 2024 by Dante
Got a GameStop trade card and was assured by the employee that it would work online on their website to buy PlayStation gift cards.
GameStop hasn’t allowed that in more than a year
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February 2024 by Faith Davis
This location is constantly closed during regular business hours. They lose sales because no one is ever there. Occasionally a sign is posted that the single associate is out for lunch (which for a retailer is kinda nuts), but now, it's just doors locked and gate down when it should be open. As I've been sitting here in the parking lot typing this 4 people have tried to come to the store ?
They should just close it permanently at this point.
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February 2024 by Gerard P.
Went in to buy the last of us part 2 remastered for ps5 which just released last month and it said it was in stock online. Asked the guy to buy the game and he tells me the game doesn't exist! I show him on my phone the game and he said " well we don't have it here" like how do you work for GameStop and don't know about a new game that was just released literally one month from today and he didn't even try to check. Extremely disappointed that I wasted my gas and drove 25 minuets for nothing! I've been a pro customer for years and was planning to renew but I'm done with GameStop after this!
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January 2024 by Laura F.
You probably wouldnt look at me and think... "oh she is a gamer" but guess what? I am. My entire family games actually. I even once had the original Pong... when it was NEW! So believe me, GameStop used to be my go to for supplies, new games, etc.... But over the past few years the brick and mortar stores appeal to me less and less. Sure you can go here and sell your unwanted games, but the value for your trade in is usually minimal unless you immediately beat the game -so minimal we tend to keep them. (I probably have a museum worth of old games. Lol). Its a good place to pick up used games, but you can also get that online... so no need to pop in to the "meh" store. I was at an event next door to this GameStop. Stopped in GS after leaving the event just due to the addictive nature of gaming. The stores seem cramped, and the aesthetics of it is unappealing to me. I wasn't greeted. In fact, I wasn't acknowledged at all. I left. I wasn't impressed. They do have a cute selection of Pokemon plush stuffies... if you're into that, I am not. However I feel I can get my games for a better price online.
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January 2024 by Rashawn Chunn
I came for Tekken 8, but i also found a used copy of Rachet and Clank Rift Apart for $39.99, but when the cashier scanned it, it rings up $49.99. I point out the difference in price, and he honors it, but the store manager comes by and says, "It's too much of a discount." I reiterate the price shown on the barcode, stating it's not a discount, but the manager stands by his statement, so I told him to put it back. They lost a $40 sale over $10 due to a price tag THEY mislabeled. I won't be returning to this location.
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January 2024 by Darian Drafton
Don’t call them because they will not answer the phone. So if you want a game hope and pray they have it when u get there. There is no one to answer and let u know. ??
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December 2023 by Morgan jj
Bought ps5, guy put I declined warranty on the receipt, he never asked me if I wanted warranty or not, racist dude, terrible customer service
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October 2023 by Æyrton A
Surprislying busy. Staff was patient and still courteous. Had a great deal, Kids' graphic tees that couldn't pass up.
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October 2023 by Russ P
Manager was extremely rude after opening the store late. Then proceeded to tell me they did not have a new Pokémon TCG product in the back and sold it to a lady who went into the store behind me and would not sell me one when I went back in. I talked to the lady who bought the product and she confirmed she had not preorderd it. I've never be treated so rudly at a gamestop in my life. Please take corrective action.
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September 2023 by Andrew Bolen
Got a PS5 here, the associates were dope and super helpful. Their passion and knowledge will definitely have me back for a new release soon ?
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August 2023 by Turn O.
bad customer service don't listen to customers asked attitudes are terrible lady with blue hair was disrespectful to me when i tried returning the control that didn't work when i bought my xbox.
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July 2023 by Brayden Perry
I got a game from here with no game inside, which there was supposed to be a game inside the case when I purchased. It would not be much of a problem if I live close, but I live several hours away. And the only way for me to get a refund is by driving back to this gamestop which would take several hours to (potentially) get my money back. But with this store, I believe I won't get my money back regardless of the instructions followed.
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July 2023 by David Washington
Jahmez barnett is literally the goat! I hope you guys are treating him well & paying him accordingly.
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July 2023 by Nate
This place is by far the worse gamestop in Columbus. I spent over $300 on a used PS4 and a few games. Get home and they didn't put the controller cable in the box so I had to go back and get one, after I get it set up, I put a game in and it's too scratched to read it. I try to eject it and the eject button is broke completely off the console. They won't answer the phone when I tried to call. Their service why I was in there was horrible. Go to any other Gamestop. This one is trash
