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October 2024 by Arminda Chavez
Customer service was very disrespectful and rude
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October 2024 by SARKTECHNO 237
If you’re in the North Side of Columbus, Ohio, and looking for affordable furniture, Furniture with a Heart Thrift is a gem worth visiting. The store offers a wide variety of furniture, from couches to dining sets, all at incredibly reasonable prices. What sets them apart is their commitment to providing quality used furniture that feels fresh without breaking the bank.
The staff is kind of friendly at times though might not be there always but helpful, always ready to assist in finding exactly what you’re looking for. Whether you’re furnishing your first apartment or upgrading on a budget, the selection is diverse and stylish. Plus, the affordable prices make it easy to stretch your dollar without sacrificing on style or function. If you’re looking for great deals in Columbus, Furniture with a Heart Thrift is a must-stop!
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September 2024 by Ben Rohrig
I am editing my review. I have had good experiences but also bad experiences here. Some employees are nice and helpful, but I’ve encountered others who don’t want to be helpful and complain. Asking for a cart once caused the manager to complain nonstop about why he shouldn’t have to do it.
They sometimes load my vehicle in a way I consider rough and careless. Their hours are not very great. They are quite strict and stern about their loading hours which close 30 minutes before the store. It’s hard to find a time to get there and load large items. It’s inconvenient hours for people with full time jobs who work until 5.
However they have a large selection and I have found many great items here.
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September 2024 by Dulcie
You can buy really good quality furniture with reasonable price. The staff is very friendly too.
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August 2024 by Tamara Bell
They do have fun employees that work there.
When I first went there the prices were great now the prices are too high on a lot of items.
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July 2024 by Amanda Tedrick
This place is a scam. Bought a desk, came to pick it up within the 3 day timeframe and because I arrived at 5:40 (they close at 6). They wouldn’t open the dock to let me take it. Manager was rude, condescending, and accused me of lying when I said I called to ask what time I could pick it up and no one answered. BUYER BEWARE!
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April 2024 by Jessica Holsinger
For such a big place, very inconvenient when you have a small child with you shopping for furniture. Had our 4 year old with us and as 4 year Olds do, she needed to use the restroom. There are no restrooms. So, we had to leave to take our kid to the restroom then return. Had my husband not already been set on an item, we would have just went somewhere else. Made shopping for a couch so much more than needed to be.
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April 2024 by Nikki Chevalier
After hunting for weeks for an affordable but high quality sofa, I stopped into this store and found the perfect one!! I found a gorgeous and so comfy la-z-boy sofa, exact color and size I’ve wanted. The price was astonishing affordable. Comparably sofas priced in the thousands and the sofa I got was under $200. Andre was so kind and attentive, truly a great part of my experience. He does a great job and is very personable. Outside of my lovely sofa find, there was a massive assortment of other furniture pieces. One thing to note, it’s very organized and clean. My family and I will absolutely enjoy our new sofa and will return/recommend to friends for future furniture hunts.
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March 2024 by Bethany Swedberg
Not even being dramatic when I say this is THE best second hand furniture store in Columbus. They always have soooo many options, and don’t skimp on keeping vintage beauties stocked! I’ve bought every couch I’ve ever had from here, and will continue doing so! Staff is always helpful and sweet, and they’ve helped me carry things to my car many a time! Very much worth stopping in
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February 2024 by Teresa Johnston
Purchased a couch today for my daughter's first place. The staff was super nice and we love the couch. They were so helpful, moving the piece to the back while we went back home to get our truck and helping load it in the back.
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January 2024 by Patrick
Great in concept, poor in execution. While they were nice enough to place a hold on a piece of furniture until I could measure and confirm it would fit, they sold the piece to someone else before I could come in to complete the transaction. They had my contact information and chose not to contact me prior to releasing the hold. This was very disappointing, and given my experience, I doubt I will be back anytime soon.
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December 2023 by Mickel D.
This store use to be a great place for the community about 6 months ago but now that have raised their prices almost to a new furniture store. I do not understand this store anymore. You get all your things donated to you to help the less fortunate but than raise all your pricing (100% profit) to an Ashley Furnisher??? They should be ashamed for what they are doing now!! You are no longer a donation help center you are a full blown furniture store that does not give back or help the communities you are located in. Whoever their new management is in these two stores (Columbus and Lancaster) should not only be fire but should be ashamed of what they are doing and the good work they once did for the less fortunate in each poverty stricken area in which they put their store. I for one will NEVER shop in either store again because it no longer helps the community but now take from them. YOU SHOULD BE ASHAMED!!!!
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November 2023 by Greg&Amanda
To overpriced for some products
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November 2023 by Richard Biggs
It's a great place
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October 2023 by bailey bruss
charise was so sweet and so helpful. i came in last minute and she was very patient considering!
