Absolutely. The worst Fifth Third Bank I've ever been to. they take their good old Sweet time if you have thirty minutes to kill I suggest you go there thentime. No customer service, no smiles, and you sit in the drive through 20 minutes before they even acknowledge you.
July 2023
It definitely has wonderful staff with great customer service.
March 2023
After today and trying to get in touch with someone for two hours I feel like I need to look for another bank. I have no confidence in this bank. Me trying to get in touch with someone to inform them about the janky ATMs but they can't be bothered to answer the phone for customers.
Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $144 billion in assets and operated 1,191 full-service Banking Centers, including 94 Bank Mart® locations, most open seven days a week, inside select grocery stores and 2,541 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth and Asset Management. Fifth Third also has a 18.3% interest in Vantiv Holding, LLC.
