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December 2022 by R F
Our fridge has been leaking and it’s brand new. I called “kim”(old in her 60s white lady) few weeks ago, she couldn’t help and stated she couldn’t find us in the system. She said she will call us, she didn’t call. I called this week to follow up because our freezer is now defrosting, some white lady answered and said she will put in a service. Good thing I called to follow up the next day, found out they didn’t put it in the system. I spoke with Moby (white) yesterday, he finally put it in the system and said they will call to schedule the appt to come look at it. Now the entire fridge is not working!!! I’m p*ssd!!! This company is trash! Can’t handle business. My builder bought this fridge from them, not me. I wouldn’t transact business with this people again. There’s only one thing I can think of that’s why they’re disrespectful—-I am Asian and female. They can hear that on the phone and they didn’t give a fak *! Just wait, my husband will be calling them and he is white. They’re prolly gonna be like—yes sir! At your service right away sir! Ha! Racist and unprofessional!
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November 2022 by Carrie Sitterley
Good group of workers! Great service.
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November 2022 by Jerry Wright
Friendly and professional
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October 2022 by Josh Stevens
The people I interacted with through knowledgeable and easy to deal with. I definitely recommend them for plumbing hardware needs
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September 2022 by Kookz Khai
Our fridge has been leaking and it’s brand new. I called “kim”(old in her 60s white lady) few weeks ago, she couldn’t help and stated she couldn’t find us in the system. She said she will call us, she didn’t call. I called this week to follow up because our freezer is now defrosting, some white lady answered and said she will put in a service. Good thing I called to follow up the next day, found out they didn’t put it in the system. I spoke with Moby (white) yesterday, he finally put it in the system and said they will call to schedule the appt to come look at it. Now the entire fridge is not working!!! I’m p*ssd!!! This company is trash! Can’t handle business. My builder bought this fridge from them, not me. I wouldn’t transact business with this people again. There’s only one thing I can think of that’s why they’re disrespectful—-I am Asian and female. They can hear that on the phone and they didn’t give a fak *! Just wait, my husband will be calling them and he is white. They’re prolly gonna be like—yes sir! At your service right away sir! Ha! Racist and unprofessional!
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June 2022 by Chip H
You drive right past Menards to get here and I’m so glad to support this local business. They are friendly and help me a DIYer just as if I was a pro. So much quicker and better than going to a big box.
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June 2022 by Paul Davis
Always Helpful, enjoy the crew. Great team of Knowledgeable Professionals.
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May 2022 by chris skidmore
Jason and Joe Immediately greeted me when I walked in. Jason helped me with my order and even went back to check-in a shipment so I could get my order. Fantastic customer service!!!!Chris SkidmoreSuperintendentRT MOORE
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May 2022 by Rose Farley
Our fridge has been leaking and it’s brand new. I called “kim”(old in her 60s white lady) few weeks ago, she couldn’t help and stated she couldn’t find us in the system. She said she will call us, she didn’t call. I called this week to follow up because our freezer is now defrosting, some white lady answered and said she will put in a service. Good thing I called to follow up the next day, found out they didn’t put it in the system. I spoke with Moby (white) yesterday, he finally put it in the system and said they will call to schedule the appt to come look at it. Now the entire fridge is not working!!! I’m p*ssd!!! This company is trash! Can’t handle business. My builder bought this fridge from them, not me. I wouldn’t transact business with this people again. There’s only one thing I can think of that’s why they’re disrespectful—-I am Asian and female. They can hear that on the phone and they didn’t give a fak *! Just wait, my husband will be calling them and he is white. They’re prolly gonna be like—yes sir! At your service right away sir! Ha! Racist and unprofessional!
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May 2022 by Brianna P
If I could give 0 stars, I would. But since I cant, I will say that I will NEVER use them for anything again and I wouldnt recommend them to ANYONE. We purchased a shower door that didnt work out and trying to return said door has been a nightmare in itself! They have come twice and each time it is something else. First its because we didnt have the pallet, which they neglected to tell us that. Now that we have a wood pallet, its too long and they cant get it into the semi truck. I would stay FAR away from them. Their customer service is no help either! Absolutely ridiculous. They will now need to come back for the THIRD time, and with them not giving estimated times when they will show up is very irritating on top of it since someone has to be home. I wish I could just drive it back to the store but they said they dont do that. Very unprofessional! My advise is to a ave your time and money and look elsewhere!
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November 2021 by Penny Miller
Excellent service!!!
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September 2021 by Leelee
Delivery starts at 8 am, but they only have two receiving docks and they do their trucks first. You have to be quick to get in the docks or the locals will cut you off. My recommendations don't show up until 9am. Once in the dock, unloading was very quick and efficient. Less than 30 minutes.
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September 2021 by Robert Sias (Emerald Dragon)
Very knowledgeable I appreciate the help
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September 2021 by Chad Shull
Knowledgeable staff, very helpful
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June 2021 by Lee eckhoff
Very nice ..friendly people helpful people
