Enterprise Rent-A-Car
Enterprise Rent-A-Car,
Car RentalHours:
4106 International Gateway, Columbus OH 43219 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car offers a wide range of rental options at thousands of locations, including the Columbus Ohio Airport. The company has a long history of exceptional customer service and is known for its Standard of Care. Booking a vehicle is easy online or through their app. However, some customers have reported issues, particularly regarding vehicle specifications and cleanliness. One customer noted receiving a 2WD truck instead of the 4WD they reserved, leading to frustration with the customer service response. Another mentioned a dirty car and an ongoing oil change warning. On a positive note, some customers praised the helpful staff, particularly the manager who went above and beyond to find the right vehicle and provide excellent options. Another reviewer specifically highlighted the kindness of an employee, making their experience more pleasant after a long day. Overall, while there are mixed reviews regarding vehicle condition and service, many appreciate the effort put forth by the staff to ensure customer satisfaction.
Most Recent Reviews
March 2025
Swapped from Budget due to really bad experiences. Only problem was confusion by the exit attendant who thought we had the wrong car. After a 5 minute delay, we were on our way.
February 2025
It's not at the airport as advertised. You will get shuttled to an off site building and un organized situation.
January 2025
Decent rental, disappointed cruise didn't work.
More Comments(316)
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