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October 2024 by Dame Dutch
The lady Debbie I guess she’s the manager she was very very rude and you shouldn’t talk to customers they way she talked to me she didn’t listen kept cutting me off in a very loud tone so if you call the home office ask the name and if it’s Debbie just hang up and try calling another time/day TRUST
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October 2024 by Lisa Turner
Omg!!! The Donatos pizza on Demorest and Sullivant is so dirty and fixing food with rings on all fingers with no gloves is so nasty will never visit this location ever again
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October 2024 by Tina Eyster
Disappointed in this pizza wasn’t even close to edge to edge pepperoni , as they claim
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August 2024 by Joy Full
I have been a loyal customer with Donatos foe some time. Today there was cheese on my order when I clearly stated NO. CHEESE. Call, Thurman Ave Donatos keep getting hung up on by the manager
Go figure, after he was extremely rude, and inconsiderate.
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August 2024 by Nick Matheny
Whomever decided that the call center nonsense was a good idea needs to lose their job, they are uncapable of making good decisions.
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August 2024 by Mike Hayden
Everything we order something from donatos they get it wrong if we order Xtra it does not come with it and get charged with it .had a35.00 order They were supposed to reimburse for another time a week later they have no time for us leave us on the phone for 30 minutes to wait no deal this is the one on Wayne Ave in Dayton ohio please help
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August 2024 by Chris Walker
We had our grand kids for the night. I ordered from the Stringtown Rd location for delivery. When we opened the pizza was completely burned. From the top to the bottom. Called the store and talked with a manager they offered to bring another. But after looking at it I refused. We tried to just eat the topping but that didn’t work. What was a $35 meal ended with me ordering from another resturant. After this I will never order from Donatos again. Somebody needs to look at all of the negative reviews. I don’t no how the person who cut it didn’t see that it was burned it was clearly obvious.
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August 2024 by Ashley Ranalli
Left a voicemail and email about a horrible location in hilliard and never heard from them. Never got my money back for missing food. This company has gone was down hill. I suggest people order elsewhere.
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July 2024 by Bryan Poyser
I've had Donatos pizza and subs for many years and this restaurant in Canal Winchester is the dirtiest one I have ever been in. The pizza was under cooked and the subs were soggy. The woman at the counter was rude and seemed to not care about taking care of the customers. By far the worst restaurant I have ever been in. This place needs new management immediately.
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July 2024 by SAG GYAL
Delana is the worst to be customer service. LOL smart mouth. Rude and not very useful or resourceful. She could careless! Horrible representation of donatos!
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July 2024 by jason lynch
Please stop letting colorado red robins from making donatos they are NOT following the recipes (I'm from Ohio grew up with actual donatoes pizza shops making my fav childhood pizza) . At first my local red robin were following the recipes now not at all I notified red robin mangers twice and they brought out a correctly made donatos pizza aka according to recipe! recently it has happened again on a delivery order not enough peperoni, sauce,no cupped peperoni almost like it was reheated, sorry I'm done ill just go to actual ohio donatos restaurants from now on. o well just my 2 cents this has to be bad for colorado donatos' reputation
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June 2024 by Danny Cormack
Don't advertise edge to edge topping if that's not the case was told its by weight so 15-20 pepperoni is supposed to be acceptable for a lage now
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June 2024 by Gina Bailey
Takes longer to place order on the app than it takes to make the actual food!!!!
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May 2024 by Leigh Watkins
After a delivery order in excess of $50, I spent way too much time trying to reach someone to let them know that something was wrong with my order. I called the number listed but got someone who transferred me to the store, telling me it could be a long hold time. Many call back attempts were made but I was continually disconnected. While we have always loved donatos the frustration of not getting something we paid for and having no opportunity to tell anyone makes the experience way too frustrating. Having 2nd thoughts about ordering again - there are a lot of places to spend my hard earned money.
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April 2024 by Rusty Herbert
I sat in the parking lot for 20 minutes.Came inside to fade from my food order that I made and nobody waited on me for at least 10 minutes.And then when I walked up to the counter.And hollered, somebody finally came to me.They have me made my food yet.So I'm still waiting on my food, so it's gonna be over 55 minutes.Waiting on my or service i've ever had at dinaro's
