Discount Tire in east Columbus is a reliable tire and rim shop known for its excellent service and competitive prices. Customers appreciate the wide selection of popular tire and wheel brands, along with essential services such as tire installation, rotation, balancing, wheel alignment, flat repair, and free air pressure checks. Many reviews highlight the outstanding customer service, with staff members demonstrating a commitment to resolving any issues that arise. While some customers have experienced delays despite having appointments, they note that the team works diligently to address concerns and ensure satisfaction. Staff members, including the floor manager and other professionals, are described as friendly, helpful, and knowledgeable. They are willing to assist customers in various situations, whether it’s checking tire pressure or discussing future tire needs. Overall, Discount Tire is a community-oriented business where customers feel valued and well taken care of, making it a trusted choice for tire needs in the area.
So, I have to say that although the experience wasn't perfect. They stood behind getting it right, after my tires were installed i had some shaking. They took it back in several time until they got it right. If you have experienced a problem please understand They are people also and will work to get it resolved.
June 2024
Customer service here is top notch! Came in same day for four new tires. Purchased phantom C sport. Tires are great for the price. Every time I’ve been to discounter tires have had a good experience even when issues seem to arise they make it right. Thank you for great service
June 2024
Very nice and friendly staff. In and out quickly when getting all 4 tire pressure sensors replaced.
