Dakota Watch Company is a trusted and efficient watch repair shop known for its quick and reliable service. Customers have praised their ability to repair watches in a short time, often within twenty minutes, especially for battery replacements. The staff, particularly the weekend employee, is highly regarded for being friendly, knowledgeable, and speedy. Despite some staffing challenges, the team has consistently provided excellent customer service. Many customers have had multiple positive experiences, bringing in watches that had not worked for years, only to have them repaired and functioning properly again. The shop offers a two-year warranty on repairs, and customers appreciate the careful care taken with their watches. Overall, Dakota Watch Company is recommended for anyone with fine or everyday watches, thanks to its commitment to quality work, friendly environment, and attentive service.
I came into Dakota today and got service from the most amazing employee, Cenestra! She was able to do my Tissot watch in a matter of minutes and got it set and running for me! I absolutely would recommend Dakota Watch Co for anyone with a fine grade watch!She’s only there on weekends so make sure you call first but 10/10... read full comment
May 2024
I have always had the most phenomenal experiences with Dakota Watch Co! Their weekend employee Cenestra is AMAZING. She is a powerhouse and so speedy and knowledgeable, not to mention so friendly. I know this location has had some staffing issues but I’ll tell you first hand that they nailed it on the head with this employee!
January 2023
Great selection of watches and accessories. Very quick and helpful battery and band resizing!
