Columbus Mitsubishi North is dedicated to providing exceptional customer service throughout the car buying process. The dealership emphasizes treating customers with care, ensuring that both new and used vehicles meet high standards. Their on-site service center performs thorough inspections on used vehicles, using only quality OEM parts for repairs and replacements. Customers frequently highlight the friendly and knowledgeable sales associates. Ben, in particular, receives praise for his ability to ease the stress of buying a vehicle, guiding buyers through the purchasing process and explaining features and financing options. Dilli is also noted for his excellent communication skills, making the experience seamless from initial inquiries to finalizing a deal. Many customers express their satisfaction with their purchases, often returning to the dealership for future vehicle needs. They appreciate the willingness of the sales team to work with them and find the right vehicle, showcasing a commitment to customer satisfaction. Overall, Columbus Mitsubishi North earns high recommendations for its friendly staff, quality service, and positive car-buying experiences.
Greg was very helpful in helping me find a car. The process was very smooth and I didn’t feel pressured at all.
August 2024
Dilli Pokharel was very friendly yet professional and so helpful ! Great experience here and we love our new/ used CR-V Hybrid! We drove from Indiana and are very glad that we did ! Go see Dilli if your looking for a car !
June 2024
Had a great experience getting my new car. Dilli was awsome he answered all my questions and was so helpful.
