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September 2024 by Ron & June Mann
Always friendly, knowledgeable and helpful people. Never worry that they are doing or recommending something that is not needed or necessary.
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September 2024 by Impact
They did a thorough job, kept me informed and only did things after first getting my approval.
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August 2024 by Linda Beck
Happy with the service, we’re going on a long trip and getting our car ready. I feel the work on the brakes was great.
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August 2024 by ron Stein
Everything was super smooth
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August 2024 by Marie Rose
Amazing! I felt so taken care of. They were kind and honest which is important for all customers but especially for me as a woman in a mechanic shop. I like their vehicle reporting system and it was just a really nice, efficient experience. I’ll definitely be back.
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August 2024 by Jennifer Cartmel
CARS always provides efficient service with great communication along the way.
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August 2024 by Jesse Neideffer
They advertise on their website as transmissions being their specialty but didn't seem to know many specifics about my makers transmission and referred me to a specialty shop. I asked for one specific item to be looked at but they charged me to tell me 2 of my fluids were dirty which they were not and they really didn't know what was wrong with my car.
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August 2024 by Nedy Valdivia
I do NOT recommend going here. The guy at the front was going to charge us $150.59 just to inspect my van plus $909 for new radiator and another $233 for coolant flush. Go to Bernie’s instead where they will take care of you. This place (Clintonville Automotive Repair Service) takes advantage of people, ESPECIALLY women. Do NOT go here.
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August 2024 by Cheryl Hill
DO NOT COME HERE, ESPECIALLY IF YOU ARE A WOMAN! YOU WILL BE TAKEN ADVANTAGE OF!
First off: rude as heck! Me and my friend’s van broke down on the side of the road the night before bc of a radiator leak. When we came in and asked for help the guy at the front said, “well here’s what I’m gonna do. I’m gonna charge you $150.59 regardless if I fix it or not, then if we decide to fix it it’ll just go up from there.” My friend asked “How much does it cost to fix a radiator?” He said “I’ll charge you $909 and that’s not including a coolant flush which will be $233.” It was like he was pulling these prices from his butt. And a coolant flush is PART OF THE PROCESS. That’s like going to the dentist and then charging you to rise your mouth out after they cleaned your teeth. This company saw 2 woman who were from out of town who were just looking for some help. And he tried to take advantage of us. Luckily we aren’t stupid and have ppl looking out for us. But I advise any women coming here alone, to NOT! They WILL take advantage of you.
When we went to tell him no thank you, he was on the phone chit chatting with his buddy and we were trying to wave to be polite and he completely ignored us as if we weren’t even there. DO NOT COME HERE! We ended up buying our own parts at autozone (my uncle has a commercial discount so that saved some $) but we went down to BERNIE’S and they only charged us 2 hours worth of labor. We got our Radiator changed, upper and lower radiator hose change, coolant flush and re-stocked, thermometer changed and a coolant fan changed. All in all, for paying for our parts plus labor, we walked away paying $589.16
Where THIS GUY TRIED TO CHARGE OVER $1,300 , AGAIN, TRYING TO TAKE ADVANTAGE OF WOMEN AND OUT OF TOWNERS!
GO TO BERNIES!
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July 2024 by Claire Roboski
I appreciated being able to make an appointment ahead of time & being able to get the majority of my immediate car care needs handled in less than one business day.
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July 2024 by Ronli Moses
These guys are incredible. The detailed explanation and documentation with photos was like nothing I had experienced before. They try to teach their customers as much as possible about their cars to make it easier to diagnose and address issues and their full transparency was refreshing. I won't be taking my cars anywhere else.
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July 2024 by Santana Garcia
My car was overheating and having several issues, the technicians at Clintonville automotive repair were kind and helpful with explaining what was wrong with my car, the cost to fix it, why the parts failed and gave me recommendations for fixing. Ultimately my 15 yr old (210,000 mile) car reached the end of its lifespan but I will continue to use Clintonville Automotive repair for my next car. I highly recommend this shop!
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July 2024 by Marilyn Clark
Since it opened in 1962, CARS has taken excellent care of vehicles for three generations of my family. I've been a customer since moving back to Columbus in 2002, and have been consistently pleased and impressed with every facet of CARS' service. Their staff are the best, too! It's wonderful to do business with people who really care about my vehicles and about me.
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July 2024 by Bigg Burg
Called for a tune up price.. guy really asked why do I need a tune up… i told him my spark plugs are bad..he said they really don’t go bad… and he couldn’t give me a price on just changing plug and wires he got look at it.. just sounds like they trying to get extra money.. got bad vibes from these people
Reply to their reply ..
To reply to them.. it was sparkplugs and wires.. I know because I had a compression test done... And was shown the plug .. I just asked for a job done that I wanted.. and there is something called routine maintenance
I totally get what you mean about it being something else.. but some people know what they want . And Instead of just saying.. how are you sure or did you have a previous diagnostic... It was just handeled poorly
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July 2024 by Lisa Smith
excellent work today! Worked hard to get my car back earlier than anticipated so I could go out of town last minute. Thank you all so much!!
