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October 2023 by Appraiser Accredited
Not as good as expected. Cold attitude towards customers. Waited long after my scheduled time. Rush cut without careful trimming. Will NOT go back.Edited: I went through the worst reviews, most of them are from Asian customers. It’s pathetic this place sucked up to western customers.
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August 2023 by Josie Panitz
I have been going to this salon for years now to get my Japanese straightening and the results are outstanding every time!
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August 2023 by Emp 606
I had a great experience getting a straight perm for the second time! The results are always great and last until my hair grows out. Even though it’s a long procedure ( around seven hours for me) everyone there is very kind and It goes by quickly.Services: Perms
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July 2023 by Jeanpierre Dujardin
Great salon. Alan has been trained all over the world. He has cut my hair for many years. They also offer perms and hair coloring. The salon is known throughout the Midwest for Japanese hair straightening. It's a very friendly place.
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June 2023 by Feng Li
I have been going to City Cuts Salon for hair cut, perm and color for 25 years. I have always left the salon feeling elated and satisfied with outcome.One aspect that set City Cuts Salon apart is their commitment to staying up-to-date with the latest trends, techniques, and top-of-line products in the industry.I’m highly recommend City Cuts Salon to you if you are seeking a salon that combines skill, creativity, and a genuine commitment to client satisfaction.
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April 2023 by Yidi Y
Extremely disappointed.I have my hair permed, and followed their after-perm direction. The curl is all gone after two weeks; many ugly rubber band creases are left in the middle of my hair. Worse looking and worse hair condition after I spend all the time and money($350, adding at least 18% mandatory tips to a total of $413).Not to mention, I arrived for my appointment on time, but waited half an hour.
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October 2022 by Yuxin Qiu
Worst experience ever. Their appointment scheduling is like a joke. I called 4 days ago to schedule the appointment for me and my mom. When I went in today, she told me she can only do the hair cut for one of us. Turns out they scheduled another appointment with someone else just an hour after my scheduled time. With this obvious mistake of theirs, she even had very bad attitude. Will never go there again and not recommend to anyone if you don’t want to waste your time.
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October 2022 by J C
$50 for man's haircut is just a joke. They are not worth it.
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July 2022 by Maryam Bagheri
Their phone line is down, called the other salon to get help scheduling an appointment for tomorrow, he said he can’t help and would not give me any other contact info, now I have to drive there to schedule an appointment. Very disorganized and unhelpful.
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May 2022 by Emma Wang
Cut was uneven, and the price of $70 for a haircut is strange considering they didn’t include a wash. The city cut on campus is better since they wash your hair for that price. I always get recommended to have Alan to cut my hair but whenever he is supposed to cut my hair during a scheduled appointment, someone else always does it. Two stars is a bit generous in my opinion.
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March 2022 by Christy Chen
My daughter and I came here for a haircut. The barber who cut my hair was a rookie but he asked me to pay at least 18% tips for his bad job. I did give it to him, but I am not going back in the future. Super pricy and bad job! The guy cut my doughter's hair was good.Service: Haircut
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March 2022 by Ryan Zheng
The older guy who cut my hair the first time was pretty good and spent a lot of time and effort on it. For my second time, a younger guy made me wait 40 minutes after my appointment time and then rushed my haircut in less than 15 minutes so he could get more customers in. Did a very poor job with jagged edges and could tell not much effort was put into it. Also, mandatory tip.
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January 2022 by Neha Chandra
I have been getting my hair Japanese hair straightened for about 10 years give or take. This process is a blessing. My curly hair becomes beautifully straightened. Alan Chan is a genius. I can see why people drive from west Virginia and as far north as Wisconsin to see him. The lady in the chair next to me also getting th3 procedure was from West Virginia and she rents a hotel every year in Columbus just to get her hair Japanese hair straightened by Mr. Chan. This process is a godsend for people with hair like mine. I don't know where I'd be if it weren't for Alan Chan. He has transformed my life.
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September 2021 by M K
Had an all day appointment for a Japanese thermal reconditioning and the results are amazing. Worth the price. Week later and after washing my hair is still straight and smooth. Coming back soon for an ends trim
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August 2021 by Jason Wan
I only trust Alan with my hair. Not a lot of salons in Columbus that know how to cut Asian hair. Alan is the man.
