Citi Trends, located at 3812 East Broad Street in Columbus, OH, offers a range of affordable apparel, accessories, and home trends, primarily targeting African American and Latinx families. Reviewers express mixed feelings about their experiences. Some have found great deals and decent quality items, often spending a good amount during their visits. However, others have noted that the selection can be hit or miss, with some locations appearing understocked and the women's section resembling a thrift store with high prices. On a positive note, customers appreciate the friendly and helpful staff, who provide quick and easy exchanges and returns. Overall, while there are concerns about inventory and pricing, the customer service stands out as a strong point.
I went to exchange the jumpsuit to a bigger size I was able to exchange it with no problem when I got home to try it on as I got into the jumpsuit my husband fixed my collar that's when we noticed the stains
February 2024
No complaints- dressing rooms are permanently closed but return policy good .
September 2023
Hit or miss based on location.. they really need to step their game up. The women's section is starting to look like a thrift store with overpriced items. Very low selection to choose from.
