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8AM - 6PM
1515 Olentangy River Rd, Columbus
Car Rental
“Mike and Dawana provided excellent customer service and managed any issues regarding my claim with professionalism. Very happy with the outcome of my repairs. Thank you!!!!”
“Katlyn, Bill and the entire team at Fine Line Auto Body are now my go-to body shop. I was referred to them by Goodyear Bexley and they did not disappoint. It was my first time dealing with insurance due to a collision and they were patient, kind and responsive.”
“I cannot say THANK YOU enough to Fine Line Auto Body on S High. Carrie, the manager, she is AMAZING. I was in an accident and she got me in immediately and got me taken care of, providing the absolute best customer service and just empathy for me as I was going through a lot of stress and anxiety. She went above and beyond and made me feel at ease. This entire shop is full of dedicated, competent, professional staff and I’m just thankful to them for them coming to my rescue at a time I really needed it. Thank you Fine Line Auto Body for everything.”
Open 24 hours
1640 E 5th Ave, Columbus
Car Rental
“Soooo... Mrs Renee was a awesome person... We were delayed due to unforseen circumstances .. but she got us the safe and secure and home safe and secure... I appreciate urban express charter”
6AM - 12:30AM
4106 International Gateway, Columbus
Car Rental
“There was a line of at least 12-14 people deep waiting on cars. They seemed to have very few vehicles and were bringing them one by one. Whether they didn't have the staff or no cars, it definitely made the pick up process inconvenient. The return process, was a breeze, as normal.”
“Great experience working with them. I highly recommend Mike, he was great to work with start to finish. The lady who answers the phones could be more helpful and cheerful, but like I said, Mike was great! Would use again.”
“Highly recommend Tongda for auto body work. I can’t tell the difference from the replacement parts and the original specialty color. This car was an inheritance from my grandfather and it means a lot to me. Their care and attention to detail is great. Tom was especially helpful, and walked me through the shop to show the process. Great work!!!”
“I want to thank Tim Lech for his support as I needed a loaner rental car! I was away from home and I had a total engine give out on my way to Columbus, OH. Unfortunately, the events occurred two days before the fourth of July.
I was lucky to speak with Tim as he assisted in staffing support at the Polaris location. He reassured me that there were economy cars at his central Westerville, OH location. Tim was professional and was transparent about the cost associated with the cars available.
Upon return of the rental, Tim went ABOVE AND BEYOND to ensure I had a safe way to pick up the car I owned because I am not currently living in the area. I would recommend Tim to advise people on their rental car experiences! Thank you again Tim and God Bless You!”
“Incredible work! We've taken our vehicle there for two insurance claim issues needing body work and its been great both times. Tom and team worked with insurance and made everything easy.”
6AM - 12:30AM
4106 International Gateway, Columbus
Car Rental
“This enterprise deserves 5 star rating! I got in late and they didn’t have exactly the vehicle I needed and the manager was super nice and professional and got me what I needed and offered other great options as well! Really great job!”
“The gentleman at the front desk was very nice and professional he even let me pick between 5 cars since the one I chose wasn't available when I booked it online. I wish I would have gotten his name because he definitely needs recognition I will be back again thanks”
7:30AM - 6PM
1717 W 5th Ave, Columbus
Car Rental
“Easy peasy no fuss from picking-up the vehicle to returning it.
Watch out when you get into the building as you may get attacked with cuteness by little "Cujo".”
“deliver car in time , great customer service , very polite and met all my needs, will definitely visit again and refer other people , once again thanks for the experience”
7:30AM - 4:30PM
507 Schrock Rd, Columbus
Car Rental
“I highly recommend Hoffman & Kuhn! We have used them for several years and we've never had anything but good experiences. They are very easy to work with. Very friendly and helpful.”
7:30AM - 6PM
3245 Morse Rd, Columbus
Car Rental
“Reserved a 12 seater van months in advance. Was called a couple times to confirm which I loved. Arrived to pick van up and was giving a 2024. Was busy but they got to everyone in timely manner. Van had so much space and drove smooth. Dropping off van was just as easy. I think the best part was how great the customer service was. You don't have that a lot anymore. So thank you guys”
“Had car troubles visiting from out of town; TongDa was so efficient, friendly, and knowledgeable, and got everything fixed by the next day, even with having to order in a part!! Highly highly recommended.”
“Quick and friendly service! Customer satisfaction is clearly a top priority for this business. I had a great experience, and I'm confident you will too. Give them a try!”
7:30AM - 5:30PM
57 Lazelle Rd E, Columbus
Car Rental
“Rented a car this past weekend and will say this location had the best streamline process! Had me in and out with nothing short of courteous and professional employees.”
“Always helpful with resolving issues, checking in and out is always efficient and smooth transactions. Friendly service, clean environment feels like friends when I visit to renew my Uber. Cars are clean and when it’s time for oil change or change of tires the mechanic does an efficient job.”
“The service at this Enterprise location from Ben was fantastic.
We originally were set to fly into Columbus, but because of the travel disruption on July 19th, we had to fly into Akron instead. When we brought the car back to this location, Ben informed us that we could in fact return the car at Rickenbacker airport via a parking lot and dropbox for the keys.
There was not a lot of information online regarding the rental situation at Rickenbacker, so this information was most helpful. It bought us enough time to have a lovely dinner in Germantown and then head straight to the airport instead of having to take a rideshare.”
“I got into a car accident and my driver side was damaged. AA Precise Collision Repair took care of me. They helped me get a rental, a tow truck and did an excellent job on my car. I could not be happier. Brittany handled everything. Make sure you ask for her. They made a bad situation into the most pleasant experience. Not only did they fix my car but they cleaned it up inside and out. If you need to get your car fixed this is the place to go. Seriously, I am so happy and impressed I cried when I saw how nice my car looked. Great job AA Precise Collision Repair- "Were they take pride in your vehicle." Barb R.”
“This location is wonderful. I have never received such great customer service in my life from any rental company such as I did at this location. This location has officially become my go-to when in Columbus.”
“Had to get a rental due to my vehicle being vandalized had a appointment for Thursday but was able to go sooner the guys at the west broad location was very nice and professional Definitely went way above all expectations on finding me a large vehicle to be able to use thank you very much...Enjoy your lunch ???”
“Channel was professional and extremely accommodating. I felt like I was working w a family owned business, yet receiving corporate products. She went beyond to make sure my specific needs were met and that my rental experience would be ideal. Upon returning the vehicle, the check in person was just as wonderful. He was professional, personable and helpful all while attending to my welfare. Great team. I highly recommend this location.”
7:30AM - 6PM
1717 W 5th Ave, Columbus
Car Rental
“Had a great experience booking a car with Efe! He was very polite, friendly, and did a good job walking us through all the paperwork and fees. Overall very smooth booking process, car is in great condition as well. Only reason I didn’t rate 5 stars is due to a minor hiccup; the header in the email we received after reserving ahead included an old address and we had to take a second Uber to the actual location (the correct address was noted later in the email).”
“It was a quick and easy experiencing reserving a car with Alamo. The vehicle I rented was a brand new Toyota Corolla. On the day of returning the car, I had to extend the use of it by 2 hours. I called Alamo customer service. The call was answered promptly, and the change was made without costing me any extra fees. The only thing that could have made renting this car a better experience for me was having someone walk to the car and show me show me some of its features. I had an issue removing the ignition key. Fortunately, the owner's manual tipped me off on what to do for getting it removed. I had to turn the steering wheel left and right to get it to release. Also, the car was recently washed and not dried off. I would prefer to rent a car with out water on it so that you can easily identify dents and scratches. This car had only two minor blemishes that I reported before driving off with it. I will surely rent another car with Alamo in the near future.”
“I gave this 5 star because of a worker there named COLE, I hope I spelled it right? I had called early that day, needing a car the day before my reservation. The associate, assured me he would call me, and make sure he let me know what they had. It was time for me to go and I never got the call he assured me I would get. When I called he said oh we don't have anything because of OSU leaving. Um, but you never called, or I would have made other arrangements. Nevertheless stressed out was a understatement! That's when I got a call from Cole, who said we just got something in, we're closing but I'll stay if you want the car. I did 80 getting there. The office was closed, but he handled me like they were open, no rush, no pressure, and kicked it with me and my trustee, like we'd known each other for years! Customer service of the year goes to Cole! And if he leaves that branch, I wanna know where he goes because I'll be there? thank you again, and God bless.”
7:30AM - 6PM
1733 W 5th Ave, Columbus
Car Rental
“I had very friendly and helpful service, really no complaints. It gets only 4 stars because, check-in was not fast, but that really wasn't their fault. I think that I accidentally hit rush hour in their office. The representative, Francesca, I think is her name, was exceptionally friendly, cheerful, and helpful. She is a credit to your organization!”
Open 24 hours
2050 E Dublin Granville Rd, Columbus
Car Rental
“Excellent service. My car broke down at 9pm and most car rentals services were closed. Found Dimmples online open at that time. I called and someone attended to me and I was able to go for my gathering out of state. The car was clean and online process very smooth. Hope they had more locations for faster pick ups.”
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“Fine Line kept me informed of the progress of the repairs. They did the repairs as promptly as possible, given the insurance process. The car looks and drives great. Highly recommend”