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July 2024 by Miss Peacock
I'm a happy owner, thank you for resolving my issue.
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February 2024 by Tim wimmers
Great management of my rentals
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January 2024 by Linda Stoneking
My son has been renting an apartment with them for a few months. They respond quickly to service calls and even installed a new furnace within a few days of issue.
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October 2023 by Jerry Sexton
Good people to manage your properties.
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June 2023 by Andy
The front desk people so rude
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May 2023 by Eric Liddy
Security deposit thieves. House was mice infested and decrepit upon move in. They chose the lowest bidder for all maitance requests if they chose to respond at all. Be warned.
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January 2023 by angela lauer
I am a tenant through this company and they have been wonderful. They answer maintenance calls without problem, they care about their rentals, and their tenants. I highly recommend this company if your looking to move to a rental or buy a property they are selling.
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December 2022 by Beth White
Renting a house. Absolutely love my home. If I need maintenance they are immediately taking care of it.
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March 2022 by Sarah Dryer
The Ohio property management were very friendly and attentive to the experience of their client.
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January 2022 by Kenneth Flowers
A compassionate family owned business. When my son died they were truly a comfort to my wife and I. No problems with them. The only thing was that the refrigerator was working in the freezer but not in the cabinet in the apartment. And the rent was too high for him. Otherwise a great property rental company
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October 2021 by Heather Massengale
If you need to find a home to rent or to buy in cool neighborhoods; you HAVE to talk to these guys! They are TRUSTWORTHY!
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October 2021 by Air Action
Agree with the other negative reviews.
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August 2021 by Noelle Hawkins
I lived in an apartment owned by C.R. O’Neil for the past year. I found they were responsive to service requests, easy to contact, and their prices reasonable. And I wanted to share this customer service experience I just had with their office staff upon turning in my apartment key (decided to go with an apartment that has more amenities this upcoming year, not due to the company themselves). I turned in my key 3 days ago and later that same evening, I realized I left my best friend’s wedding flowers hanging to dry in the closet of my old apartment after I spent the whole day cleaning. Frantic, I emailed the office on Saturday night, hoping that they would let me borrow my key to grab the flowers. I was worried they may have gotten thrown out when the apartment was inspected today. I received an email reply that stated they retrieved the flowers and were housing them in their office and I was welcome to pick them up. Grateful they saved them for me and glad they were my first company to rent from!
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June 2021 by Josh
DO NOT RENT FROM C.R. O NEIL. I have dealt with 4 different property managers over my life and CR. O NEIL IS THE WORST. Maintenance requests took a MINIMUM of 4 months to repair anything. After weeks of trying to get a response I had to drive to the office because CR O NEIL would not return calls or emails. When they finally repaired the issue, the job was such a joke I ended up repairing it myself. This was just 1 of many serious issues (water leaks, non working electrical, ect ect)STAY AWAY, C.R. O NEIL DOES NOT CARE ABOUT THEIR TENNANTS. They "maintain" low quality homes and they provide the worst service possible.In response to CR O Neil - I am in your system. You only respond to repairs you want to perform (cheap & easy). You ignore all major issues for a minimum of 4 months, or just ignore them completely. RENTERS - STAY AWAY!
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April 2021 by Marc Southern
This company is a mixed bag. Their rent portal system was easy to use and maintenance requests were timely. However, the people working in the office are unorganized, rude, and rarely have answers to questions. They also have pretty draconian move-out rules and like to throw legalese at you in response to reasonable requests. Fortunately the actual owner of the property we rented was a great guy and kept the place up.
