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November 2023 by C W Cox
Store was in disarray and unorganized when I visited today not to mention very long checkout lines due to understaffing. Not the type of store Iwant to shop as there are other stores around that do it better.
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October 2023 by Meg
Never have fitting rooms open. Also there’s always a long line of people. Today while In a long line of people someone asked if the girl that was doing go backs from behind the cashiers line could ring people out and the other employee responded no that due to short staffed they need to be able to do stuff in between customers. I worked retail for over 10 years- I understand being short staffed but your customers come first and you do your other tasks after. Store is never organized either the sizes are always mixed up in between
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September 2023 by Meg N.
Never have fitting rooms open. Also there’s always a long line of people. Today while In a long line of people someone asked if the girl that was doing go backs from behind the cashiers line could ring people out and the other employee responded no that due to short staffed they need to be able to do stuff in between customers. I worked retail for over 10 years- I understand being short staffed but your customers come first and you do your other tasks after. Store is never organized either the sizes are always mixed up in between
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August 2023 by Stanley Ohis
Good shop to buy things, BUT you find a VERY LONG QUEUES with few and slow servers unlike other stores. Also don't trust the hours opened you see online or at the store, they randomly set closing hours during the day. You get their by 8.40PM, you see a notice outside saying they are closing "today" by 9.00PM, you think you are still on time, but hey the door is closed already. This has happened 3 times in the last one week. Poor management!
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August 2023 by Angela Seger
Store hours online say it's Open til 11pm. Sign on door says 10pm. The miserable troll employee making announcements at 9:45pm threatening "you have 5 minutes to be in line or I'm locking the store down"...is ridiculously excessive & rude. Not to mention the aggressive announcement before at 9:40 was "the showroom floor is now closed." Nice try. Then witnessed him being rude to customers that didn't answer him fast enough at checkout. I'll definitely shop elsewhere no matter what time of day now. There are so many other options that have nicer employees, non-threatening closing announcements, AND their correct hours posted online.
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August 2023 by Fela Joseph
Good discounted prices on most of the items. The lack of associates is a bit puzzling though. It takes about 15-20 mins to check out. Besides that Well it’s Burlington.
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August 2023 by Richard McClincy
IYKYK. Visited the Polaris location this weekend and found a few items we wanted and needed, and at great prices. The store was clean and organized, which was nice and made shopping easy.
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August 2023 by jme
RUDE EMPLOYEES! My child was walking through the store with a ball, which we intended to buy. The Loss Prevention person came over and rudely took the ball from him and told him, "you can't be playing with this in the store". He then proceeded to harass some other people's children for "touching" things. We put back the items we were going to buy and left. This was our first and last visit to Burlington. The place is run down and dirty anyway.
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July 2023 by Debra Roush
For school to start in a month1/2 they didn't have much and very dirty. Not kept well at all. And only 1 cashier .
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July 2023 by Rigo Ortega
This place has really hit rock bottom in quality after they chaned owners. From burlington coat factory to just burlington. They almost feel like a family dollar at this point. ?
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July 2023 by Rajavel Selvaraj Ganesan
Good shop always to buy branded clothes for the nominal price or the best priceI understand their business model is to buy from big brands the unsold clothes in weight and sell them for lower cost for customers - it definitely is worth if you plan to use a cloth for 2-3 years ; then why not spend lower and get value for the price than paying higher costOther items are also better like bags, shoes , toys , wall decors and etcEnjoy your shopping!!
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June 2023 by Tabatha T
Love this place. I don't shop anywhere else for certain items. Why would I when the prices are so great.
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May 2023 by Aneesh Krishna P V
Good selection. Less one star for staffs.
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April 2023 by Alon Sanders
I brought a comforter from here, about three weeks ago. The second time I washed it the designs were gone!!? There are literally white spots on the comforter.( the base color is white with pink designs on top) I expected more since I always shop there. DO BETTER !!!
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April 2023 by David Diggs
So Burlington decided to change its hours, just for tonight due to... Your guess is as good as mine. I do know that they do have a reasonably nice selection of Authentic/ official clothing that's the second and third stars
