Broad & James Towing is a family-owned business with over forty years of experience in Ohio, serving Franklin County, including Columbus and nearby suburbs such as Gahanna, Whitehall, Bexley, Reynoldsburg, and New Albany. They offer a wide range of award-winning auto repair and dependable towing services. With a team of over 40 employees and a fleet of approximately thirty tow trucks, the company operates 7 days a week, providing 24/7 towing services regardless of weather conditions. Customers praise the company for its quick response times, often arriving within 10 to 30 minutes. The drivers are known for being courteous, helpful, and upbeat, making stressful situations more manageable. Many reviews highlight the exceptional customer service, with drivers taking extra steps to assist, such as checking car issues or helping with flat tires. The online tow request system is efficient, with rapid responses and reasonable prices. Overall, Broad & James Towing is recognized for its professionalism, promptness, and friendly service, making it a trusted choice for towing and auto care in the area.
From the caller who helped schedule, to the driver that towed and went beyond what was asked, and all the alerts that helped us be prepared for their arrival, everyone was so helpful and made it such a great experience especially since it was midnight. Would 100% use them again in the future!!
January 2026
Awesome job!! Stevan was nice, friendly and did a great job. Thank you, Stevan.
January 2026
Very kind and personable. Quick and efficient service. Thank you
