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January 2024 by bobbie arnold
I've been with them for a couple years and the price just keeps going up and up And I have a very little unit. I have been trying for days to get ahold of them to pay my bill and no one has called me back. I better not lose my storage over them not returning my phone calls this is aggravating!
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December 2023 by Vicki Boggs
Everything went well. Cheryl was very helpful. Would rent again.
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November 2023 by J Brandon Starnes
Quick , seamless process. All online. Prices were competitive and the site itself was easily accessible. Thank you!
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November 2023 by Cave Man
If you have anything stored at Briggs storage go get it out or at least check on it. Several Have been broken into and or vandalized, including ours to the point we can't open the door and have been told it'll be 3 to 5 busoness days since we reported it we're on day 4 meanwhile we have no idea what was stolen or damaged besides the door and slide to lock it. There's nothing secure there, non working security gate, cut a section of fencing out apparently the cameras aren't working either. Not to mention having to deal with terrible customer service and all this while having a kidney transplant last month. Unacceptable!!!!!
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September 2023 by Phillip Morris
Gem helped me through the entire process. I am 72 and needed alot of help with the web site. Very helpful!
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August 2023 by Taylor Marie
Literally the WORST storage unit I HAVE ever been through!!! In March of 2023 my unit was broken into and over 2000 dollars worth of my stuff was STOLEN. I have called the insurance that comes with the plan turned in everything they asked me to still have not even received the money back from all of my items stolen!! Then I cancelled 1 out of the two units that I rented and they CHARGED me for it the following billing payment due to 4th of July understandable but told me they would issue a refund and STILL a month later have not received that refund.. I had to call again today to tell them and try and issue a refund and they wanted to forward an original email and I’m a full time single mom, college student and WORKER!!!! And they are still trying to not issue a refund or give me my money from my insurance. I am literally hiring an attorney to get my money back so save yourselves a court case and taking them to court like I have to because they don’t want to give NO REFUNDS OR CARE IF YOUR STUFF GETS STOLEN EVEN THOUGH YOU PAY INSURANCE EVERY MONTH ON THE FIRST!!!! THIS COMPANY OWES ME A CUSTOMER OVER THE $2,200 !!!!!!
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June 2023 by Dan Roo
Cheap storage facility great staff nice storage units gated and protective by live camera
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May 2023 by Necole S.
The units are infested with rats. You can't speak to anyone bc they are overseas. When you finally get ahold of someone no one can meet you at unit!!!
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May 2023 by Contessa Nichols
I have had unit for 3 years and been broken in twice raised my rent from$86 TO $171 I CALLED 8 times when they said my card didnt work i told them i am vacanting plus they changed all the locks and put on their own and couldnt get in there for months says my phone dont work i dont have combo to get in when asked today they hung up VERY BAD BUSINESS HERETRIED POSTING THIS AND IT WONT LET ME
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April 2023 by DeeJay Wilson
I have known of and dealt with the folks at Briggs for a few years now. They are super friendly, and easy to get along with. I have seen several changes over the years, and am sure more are to come. Keep it up!
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March 2023 by Heaven Billings
This place is so expensive for a storage place you're likely to end up with rats at and a homeless person breaking in .
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March 2023 by Shantella Spruiell
I have no complaints Briggs storage was very helpful for me especially for someone who was new to the city of Columbus coming from another city with nowhere to place my belongings at the time,The company is very polite and I would recommend them to anyone who would need a place to store their belongings!!
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February 2023 by tifany byers
The only reason why I give them 1 star is for the price. My unit was broken into and they have been fixing the latch for months now. My unit became infested with mice and I didnt have any food items stored there. When I called them they told me there is nothing they can do and for me to file a claim if there are any damages. I will never rent a unit from them again I would rather pay more.
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November 2022 by Cee P
I wish I could leave 0 stars.I guess my first review was deleted.I had my truck there in storage for a year while was out of town to come back to my catalytic converter stolen amongst other things.The other 5 vehicles that were there had also been cut..Looks like someone is staying the rundown rv in the back.Called the owner and party much got an"You should've got the insurance".
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November 2022 by David Tanner
Very easy to get along with and no trouble so far excellent experience with you. Keep up the great work.
