BP

Most Recent Comments

• February 2023 by Seth
  Gigi was the cashier when I stopped at this BP. She was very warm and welcoming, like I was a rewards member at a 5 star hotel instead of a guy buying Busch Light at a mediocre chain gas station.I wouldn’t be surprised if she was the author of a book on kind manners. If she ran for public office I would vote for her.
• February 2023 by Emily Johnson
  Gigi was the nicest and welcoming cashier I’ve ever experienced. Give her a raise!!!
• February 2023 by Sara Prince
  Sign on the door said, “doing paperwork, do not come in. Pumps are open”. Like excuse me?
• December 2022 by Ben Morrow
  No public restroom. Edit: People who choose where to fuel deserve to know whether they will be allowed access to restroom facilities, which is the only reason I posted this review. The response from BP, that they are somehow "sorry" but "not at fault" for this is pathetic. If BP doesn't want to be embarassed by customers revealing that the affiliated stores don't allow public restroom access, then BP needs to reconsider their affiliation. Fake apologies are worth less than used toilet paper. Save it.
• December 2022 by Rickina Jones
  Never in my life have I ever experienced this kind of incompetence. I was double charged 32.55. I was charged once through the BPme app and once inside the store on Monday Oct.31st, it’s now Nov11th Friday and I still have not received my money back. With receipt and card statement proof. I’ve talked to the black woman manager inside of BP who was extremely rude about the situation and told me I should contact my bank after contacting the District manager. Which dashdirect in turn told me that it’s bp that should be refunding me. Went back to bp and she(the manager) told me I need to call Corporate, corporate told me they’re individually owned bp and that they should be the ones to refund me. Contacted the BPme customer service which has told me they have to contact the store directly with the investigation because this is an individually owned store even with the proof of the double charge that I’ve sent in to them via email. So basically I keep getting tossed around like a bean bag and no one wants to be held accountable for double charging me. I have never in all my years experienced this kind of negligence from any company EVER! I’m contacting the better business bureau and I will never in all my years ever spend another Penny with BP of any kind. I will also make sure to tell anyone I know to avoid this place and bp all together! If there’s proof of someone being double charged you give them their money back, that simple it shouldn’t be that difficult. And for the woman who is in management at this BP facility I pray that whatever she is going through, that it’s lifted off of her and God wraps his arms around her bc she obviously has some issues she needs to let go of!
• October 2022 by Tim Hawk
  No bathrooms available. 50% of the pumps out of service. Gas price not as advertised on Google Maps
• August 2022 by حجازين الاردن
  This gas Station is a rip off, gas prices everywhere between 3.19 to 3.39 and there is 3.79, Can’t wait tell sheetz opens up
• June 2022 by Dori Burnham
  Not surprised this place only has One. Eight stars a gas station should never close their bathrooms as long as they’re open. He lost about 70 bucks on this trip and being a delivery driver I spend a lot of money in gas and I won’t be spending it at BP anymore.
• January 2022 by Corinna Sawyer
  Trash cans are over flowing/heaping full. Parking lot is littered with trash. The women's bathroom was unclean(toilet paper all over the floor, not back up in case ran out, standing water, no soap to wash hands) cashier was rude.
• January 2022 by Andy Whitford
  No public restroom. Store was dirty and unorganized, and the clerk was unhelpful.
• October 2021 by Monieka White
  Went to this gas station on Saturday 10/16/21. It’s 2pm on a Saturday the place is locked. While two people are working. One in the bathroom the other eating making coffee. The place a complete mess. Trash over flowing. I knock because sign said they return in ten minutes. 20 minutes later I knock because I want to pay for my gas and think that maybe the cashier would put down his food to open the door to take my payment. Why is the gas station locked at 2 in the afternoon with two employees in the building? Why is the parking lot a mess with two employees at the store.
• September 2021 by Cole Miller
  Worst gas station in Polaris. They close early every night but do they update Google? No. Do they turn off the lights? No. It’s lit up like the 4th of July so you pull in around 8:30-9 Pm expecting to get gas. NOPE. Pumps say “all pumps have been stopped.” There’s a sticker on the door saying “Closed due to an emergency” it’s not an emergency if it’s every night for weeks. I get it, you’re short staffed. But MAKE THE PLACE LOOK CLOSED. The barrier separating traffic across the street makes getting to the Shell a pain. Especially if you plan on heading down Orion towards the McDonald’s. Hate this gas station, they disappoint me every time. If you are gonna close turn off the lights. Hire some people & pay them a living wage.
• March 2021 by Kelsey A.
  It's 5:30 and the door was locked, I came back again and she (African American lady) unlocked it. The music was blaring and she had her mask down the entire time. She even spit gum into her hand. Very disappointed. I normally love the staff that works here.
• March 2021 by J Juredine
  Cashier no mask
• December 2020 by Shawn Baird
  Stopped into store located at 1925 Polaris Parkway Westerville Ohio on 12/13/20 at roughly 12:20 pm. Needed to stop in to pick up a few items from the store not gas. There appeared to only be one employee there and otherwise the store was empty... We are in the middle of a pandemic responsible for nearly 1000 deaths per day at this point. I noted that the store had signage posted at the entrance requiring mask prior to entry and also noted that this is a statewide mandate for Ohio.... I was wearing a mask and was taken aback when I noticed that the only employee was not wearing a mask.... I thought perhaps they were just in the middle of something and since no one else was in the store decided to take theirs off and forgot to put it back on. I cautiously approached the counter at a distance and asked pointedly if she was going to put on her mask...... she replied, "No".... I promptly left the store and made no purchase.... This employee has saw fit to gamble with my life and in turn those that I will be in immediate contact with.....