Boost Mobile offers the latest 5G devices and prepaid plans, with great deals on phones from brands like Apple and Samsung. Some customers report impressively quick service, like screen repairs completed within a few hours. Excellent customer service is noted when specific staff are present. However, there are complaints about a lack of transparency on pricing and not receiving receipts, leading some to advise always asking for an itemized bill. The experience can vary significantly.
Absolutely no transparency on pricing, I was told I'd get an emailed receipt, but didn't.... definitely ask for an itemized receipt, or you could be overpaying. I'll never go to this place again
June 2024
I was impress with how quickly the report. Despite a busy shop they managed to fix my screen within a few hours . This quick turnaround was extra peace of mind.
December 2023
So this is saying I can come in and switch my phone right For free.
